Service Associate

brobstongroup.com - Jobboard; Norwalk (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

Brobstongroup.com - Jobboard is seeking a full-time Service Associate in Norwalk, Connecticut. The candidate will deliver attentive customer service, assist shoppers, and support store operations for an elevated shopping experience.

Responsibilities include greeting customers, processing transactions, and maintaining merchandising standards. Prior retail experience is preferred, with flexible availability for retail hours including evenings and weekends.

Qualifications

• Prior retail or customer service experience preferred.
• Ability to perform light lifting as required.
• Flexible availability to work retail hours.

Responsibilities

• Greet and engage customers, provide personalized assistance and product recommendations.
• Process sales transactions, handle exchanges and returns according to store procedures.
• Maintain merchandising standards, replenish stock and keep the sales floor organized and presentable.
• Support team objectives by collaborating with colleagues and assisting with store initiatives.

Skills

Excellent customer service

Verbal communication skills

Ability to stand and walk for extended periods

Retail flexibility

Job description

Summary

As a Service Associate you will deliver attentive customer service on the sales floor, assist shoppers with product selection, and support store operations to ensure an elevated shopping experience. This full time role requires strong communication and a proactive approach to customer needs.

Responsibilities

• Greet and engage customers, provide personalized assistance and product recommendations.
• Process sales transactions, handle exchanges and returns according to store procedures.
• Maintain merchandising standards, replenish stock and keep the sales floor organized and presentable.
• Support team objectives by collaborating with colleagues and assisting with store initiatives.

Requirements

• Excellent customer service and verbal communication skills.
• Ability to stand and walk for extended periods and perform light lifting as required.
• Flexible availability to work retail hours including evenings, weekends and holidays.
• Prior retail or customer service experience preferred.