Service Assistant

Postino Winecafe; Queen Creek (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Meal Discounts

Competitive Wage Paid Weekly

Earned paid sick time

401K with company match

Sommelier reimbursement

Flexible Spending

Medical, Dental, Vision when eligible

Teladoc services after 30 days

Holidays off

Job summary

Postino Winecafe is hiring a Service Assistant to support servers and deliver a high-quality guest experience. You will maintain clean, organized guest tables and surrounding areas to ensure smooth service flow.

Ideal candidates show passion for hospitality, attention to detail, and a collaborative spirit, with an energetic approach and ability to stay calm under pressure while upholding brand standards.

Qualifications

• Love, passion, and commitment to making others feel good.
• Eye for details and upholding standards.
• Support, serve, and uplift teammates.
• Enthusiastic brand ambassador.
• Spread positive vibes.
• Remain calm under pressure.
• Act with urgency.
• Seek creative solutions.

Responsibilities

• As a Service Assistant, support and assist servers and deliver service to guests.
• Maintain cleanliness and organization of guest tables and surrounding areas.

Skills

Customer service

Team support

Attention to detail

Brand ambassador

Calm under pressure

Creativity

Job description

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Get Extraordinary Results
• Achieve as a Team
• Inspire with Hospitality

ABOUT THE ROLE

As a Service Assistant your responsibility is to support and assist servers, deliver service to guests by continuously maintaining cleanliness and organization of guest tables and surrounding areas.

TO BE SUCCESSFUL YOU MUST

• Have an unparalleled love, passion, and commitment to making others feel good
• Have an eye for details and upholding standards
• Support, serve, and uplift your teammates.
• Be an enthusiastic brand ambassador
• Love spreading positive vibes
• Be calm under pressure
• Operate with a sense of urgency
• Look for creative solutions and approaches

WHY YOU'LL LOVE BEING A SERVICE ASSISTANT AT POSTINO

Postino has a rich culture of delivering the best hospitality experience in the restaurant industry. We are a growing brand with unlimited career advancement who will support your journey with exceptional beverage and culinary development. The working relationships you build today will be deep, meaningful, and long lasting. Lastly, we believe you should have a voice and be recognized and rewarded for your contributions.

YOUR BENEFITS

• Meal Discounts & Perks
• Competitive Wage Paid Weekly
• Earned paid sick time
• 401K with company match
• Pursue Level 1,2 Sommelier reimbursed upon completion
• Flexible Spending & Dependent Care
• Access to Medical, Dental, Vision when eligible.
• Access to Teladoc services for all team members after 30 days eligibility.
• Thanksgiving and Christmas off

Requirements

• State Food Handler's Management Certification is required
• Responsible Alcohol Service Certification is required