Service Assistant

UPWARD PROJECTS; Town Center (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Meal Discounts & Perks

Competitive Wages Paid Weekly

Earned paid sick time

401K with company match

Sommelier reimbursement program

Flexible Spending & Dependent Care

Medical, Dental, Vision when eligible

Teladoc services after 30 days

Mental Wellness Programs

Company party and holidays off

Job summary

Postino WineCafe in Texas is seeking a Service Assistant to support servers and deliver great guest experiences. The role involves maintaining cleanliness and organization of guest tables and surrounding areas, with shifts that may include early mornings or late nights.

We value authenticity, attention to detail, teamwork and a brand ambassador mindset. Enjoy a lively, hospitality-driven environment with weekend and holiday opportunities and tips plus competitive wages.

Qualifications

• Unparalleled love, passion, and commitment to making others feel good.
• Eye for detail and upholding high standards.
• Support, serve, and uplift teammates with energy.
• Enthusiastic brand ambassador representing our hospitality values.
• Spread positive vibes and provide excellent guest experiences.
• Remain calm under pressure while delivering timely service.
• Look for creative solutions and guest-focused approaches.
• Flexible schedule including weekdays, weekends and holidays.

Responsibilities

• Support and assist servers, delivering service to guests.
• Maintain cleanliness and organization of guest tables and surrounding areas.

Skills

Customer service

Attention to detail

Teamwork

Brand ambassador

Positive attitude

Calm under pressure

Education

State Food Handler Certification

Responsible Alcohol Service Certification

Job description

Job Type

Full-time, Part-time

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.

• Be Authentic and Humble


• Act with Integrity


• Bring Good Energy


• Get Extraordinary Results


• Achieve as a Team


• Inspire with Hospitality

ABOUT THE ROLE

As a Service Assistant your responsibility is to support and assist servers, deliver service to guests by continuously maintaining cleanliness and organization of guest tables and surrounding areas.

TO BE SUCCESSFUL YOU MUST

• Have an unparalleled love, passion, and commitment to making others feel good


• Have an eye for details and upholding standards


• Support, serve, and uplift your teammates


• Be an enthusiastic brand ambassador


• Love spreading positive vibes


• Be calm under pressure


• Operate with a sense of urgency


• Look for creative solutions and approaches

WHY YOU'LL LOVE BEING A SERVICE ASSISTANT AT POSTINO

Postino WineCafe has a rich culture of delivering the best hospitality experience in the restaurant industry. We are a growing brand with unlimited career advancement who will support your journey with exceptional beverage and culinary development. The working relationships you build today will be deep, meaningful, and long lasting. Lastly, we believe you should have a voice and be recognized and rewarded for your contributions.

YOUR BENEFITS

• Meal Discounts & Perks


• Competitive Wages Paid Weekly


• Earned paid sick time


• 401K with company match


• Pursue Level 1,2 Sommelier reimbursed upon completion


• Flexible Spending & Dependent Care


• Access to Medical, Dental, Vision when eligible.


• Access to Teladoc services for all team members after 30 days eligibility.


• Additional Mental Wellness Programs


• Celebrate the year with our annual company party


• Thanksgiving and Christmas off

Requirements

• Full time (30 hours or more) or part time position (30 hours or less) that requires a flexible schedule, often working weekdays, weekends, and holidays. Normal shifts include as early as 7 a.m. and as late as 2 a.m. and can fluctuate often


• State Food Handler's Certification is required


• Responsible Alcohol Service Certification is required

Salary Description

Tipped minimum wage + tips (earn $20-$25/hr)