Service Assistant

Servco Pacific Inc; Honolulu (HI); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Servco Pacific Inc. in Honolulu, Hawaii, is seeking a Lexus Service Assistant to shuttle vehicles and assist technicians, delivering a luxury customer experience.

This entry-level role is ideal for someone who enjoys fast-paced environments and interacting with customers. You will drive and park vehicles, ensure they are clean inside and out, and help maintain a safe, organized service area while building strong relationships with customers.

Qualifications

• Must have strong customer service and communication skills.
• Team player with dedication to customer service excellence.
• Ability to work in a fast-paced environment.
• Valid driver's license and clean driving record.

Responsibilities

• Drives and parks vehicles at various sites and locations.
• Interacts with customers to provide a positive service experience.
• Inspects vehicles for cleanliness and readiness prior to delivery.
• Maintains safety and cleanliness of the service area.
• Disposes of waste oil and parts properly.
• Provides shuttle service to customers.
• Assists auto technicians and performs other duties as assigned.

Skills

Customer service

Communication

Team player

Fast-paced environment

Valid driver's license

Education

High school diploma or equivalent

Job description

If you are looking for a fast-paced job, enjoy driving luxury vehicles and interacting with customers, the Servco Lexus Service Assistant may be the position for you! Our Service Assistants shuttle vehicles and assist our technicians to provide a luxury experience to our customers.

Responsibilities

• Drives and parks vehicles at various sites and locations
• Interact and build relationships with our customers by providing a positive customer service experience
• Inspects and ensures vehicle is clean inside and out prior to delivering to customer, which may include driving vehicles through automated car wash
• Ensures proper maintenance of service area to ensure safety and cleanliness
• Properly disposes of waste oil and parts
• Provides shuttle service to customers
• Assists auto technicians and performs other duties as assigned

Requirements

• High school graduate or equivalent
• Auto work experience preferred
• Valid driver's license and good driving record
• Ability to safely operate manual and automatic transmission for a variety of vehicle sizes
• Strong communication skills
• Team player with a dedication to customer service excellence
• Ability to work in a fast-paced environment

Advancement Opportunities

A Service Assistant I has opportunities to advance into positions such as Lube Specialist, Parts Assistant or Diagnostic Specialist I roles. Note: In order to qualify for a Diagnostic Specialist I position, an Associate’s Degree in Automotive Technology is required, so we recommend looking into this degree early on if this is the career path that you are interested in pursuing.

Company Culture

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Roles Available

Lot Technician – Parking Attendant – Shuttle Driver – Detailer – Valet - Auto Dealership – Customer Service

Equal Opportunity Employer

Equal Opportunity Employer and Drug-Free Workplace

Pay Range

Pay Range: $19.49 - $21.06 per hour