Service Appointment Pro - In-Person BDC Specialist

Toyota of Boerne; Boerne (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Professional development assistance

Vision insurance

Job summary

Vaughan Automotive Group in Boerne, Texas is looking for a Customer Service Call Center Representative to join their team. This full-time position involves making high-volume outbound calls and providing exceptional service over the phone. You will have genuine opportunities for career growth within a family-owned business.

Ideal candidates possess strong phone skills and are driven to deliver top-notch customer experiences. Enjoy a supportive and collaborative work environment with competitive pay and performance-based bonuses.

Qualifications

• Must live close enough to commute daily to our Boerne location.
• Call center and/or appointment setting experience.
• Ability to thrive in a fast-paced, high-volume environment.
• Friendly, outgoing, and professional demeanor.

Responsibilities

• Make high-volume outbound calls and handle inbound calls.
• Schedule appointments accurately and confirm details.
• Document all interactions in CRM/DMS systems.
• Achieve performance standards that reflect excellence.

Skills

Customer service

Phone skills

Collaboration

Computer proficiency

Tools

CRM/DMS systems

Job description

Vaughan Automotive Group in Boerne, Texas is looking for a Customer Service Call Center Representative to join their team. This full-time position involves making high-volume outbound calls and providing exceptional service over the phone. You will have genuine opportunities for career growth within a family-owned business.

Ideal candidates possess strong phone skills and are driven to deliver top-notch customer experiences. Enjoy a supportive and collaborative work environment with competitive pay and performance-based bonuses.