Service Appointment Coordinator

Cadillac; Montana; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive dealership is hiring an Appointment Coordinator for its Service team. This entry-level position involves fielding calls, scheduling appointments, and providing excellent customer service. Employees enjoy competitive pay, benefits, and opportunities for career growth in a family-owned atmosphere.

Benefits

Competitive hourly pay

Paid Time Off and Paid Personal Leave

Career path development opportunities

Discounts on parts, service and vehicle purchases

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan with Fidelity

Accident and Illness supplemental plans

Qualifications

• Comfortable on the phone, taking up to 15 calls per hour.
• Valid driver’s license and clean driving record preferred but not required.

Responsibilities

• Field all calls for the service department and answer client questions.
• Schedule appointments and connect clients with service advisors.
• Provide service updates and complete out-bound calls for recall appointments.

Skills

Customer service

Time management

Work ethic

Motivation

Job description

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for an Appointment Coordinator to join our Service team. At Kendall Ford of Vancouver, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest.

Some of the benefits of working with Kendall are:
• Competitive hourly pay
• Competitive Paid Time Off and Paid Personal Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

This is an entry level full-time position starting at $19/hour. Required work schedule is Monday-Friday 7:30am-4:30pm.

Duties will include fielding all calls for the service department, answering client questions, scheduling appointments, connecting them with the correct service advisor or taking messages as needed, providing service updates upon request, and completing out-bound calls to schedule service recall appointments. Candidates must be comfortable on the phone; taking up to 15 calls per hour. A valid driver’s license and clean driving record preferred but not required.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Idaho, Oregon, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

Ford Jobs in Washington at Kendall Ford of Vancouver