Service and Support Team Member

Safta's Table; New Orleans (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

Safta’s Table in New Orleans’ Lakeview neighborhood is hiring a Service and Support Team Member to create a warm, welcoming guest experience. You may rotate through cashier, runner, busser, beverage station, and table maintenance to help keep service smooth and friendly.

As part of a close-knit team, you’ll greet guests, deliver orders, maintain a clean dining area, handle cash or card transactions, and communicate with the kitchen and leadership to ensure memorable hospitality for every guest.

Qualifications

• Previous hospitality or customer service experience preferred but not required.
• Friendly, approachable, and guest-focused
• Strong multitasking and time management skills
• Ability to work calmly and efficiently in a fast-paced environment
• Reliable, punctual, and a team player
• Willingness to learn and take direction with a positive attitude

Responsibilities

• Greet guests with warmth and positivity
• Deliver food and beverages to guests efficiently and accurately
• Maintain a clean and inviting dining area, including wiping and resetting tables
• Refill self-serve items such as sauces, utensils, and water stations
• Answer guest questions about the menu and provide helpful recommendations
• Operate the register and handle cash or card transactions with accuracy and professionalism
• Monitor the flow of the café to anticipate guest needs and support team members
• Restock supplies and maintain cleanliness at service stations and throughout the space
• Communicate clearly with the kitchen and leadership team to ensure smooth service
• Provide all other duties, as assigned

Skills

Guest service

Multitasking

Time management

Team player

Reliability

Job description

About Safta’s Table

Safta’s Table, opened in early 2026, is a casual, all-day café located in Lakeview, New Orleans. Offering counter service, family-style meals to-go, and many of the comforting dishes guests have come to love from Safta and Saba, Safta’s Table is designed to feel like your grandmother’s kitchen: warm, familiar, and welcoming.

Job Details

Celebrating approachable, soulful food and a relaxed experience, Safta’s Table will be a place where guests can stop in for a quick bite, pick up dinner to enjoy at home, or settle in for a casual meal with loved ones in a cozy, inviting space.

Our Mission & Core Values

At Safta’s Table, we strive to create a space where everyone feels welcomed, respected, and valued. Our mission is to foster an environment rooted in love, mutual respect, and equality, where both guests and team members feel at home.

Our core values guide how we work and who we are. We believe in continuous learning, treating everyone with fairness and respect, and empowering each other to grow. We show up reliably, communicate clearly, and bring passion to our craft. With a positive, supportive approach, we create a workplace and guest experience grounded in warmth, excellence, and genuine hospitality.

Job Overview

The Service and Support Team Member at Safta’s Table is responsible for creating a warm, welcoming experience for every guest. This role supports all service operations and may rotate through multiple positions including cashier, runner, busser, beverage station, and table maintenance. The Hospitality Team Member ensures that each interaction reflects the care, comfort, and hospitality Safta’s Table is known for.

Key Responsibilities

• Greet guests with warmth and positivity
• Deliver food and beverages to guests efficiently and accurately
• Maintain a clean and inviting dining area, including wiping and resetting tables
• Refill self-serve items such as sauces, utensils, and water stations
• Answer guest questions about the menu and provide helpful recommendations
• Operate the register and handle cash or card transactions with accuracy and professionalism
• Monitor the flow of the café to anticipate guest needs and support team members
• Restock supplies and maintain cleanliness at service stations and throughout the space
• Communicate clearly with the kitchen and leadership team to ensure smooth service
• Provide all other duties, as assigned

Qualifications

• Previous hospitality or customer service experience preferred but not required
• Friendly, approachable, and guest-focused
• Strong multitasking and time management skills
• Ability to work calmly and efficiently in a fast-paced environment
• Reliable, punctual, and a team player
• Willingness to learn and take direction with a positive attitude

Physical Requirements

• Ability to stand and walk for extended periods (up to 8+ hours)
• Must be able to lift and carry up to 40 lbs
• Comfortable bending, reaching, and moving throughout the café
• Ability to work in a fast-moving, high-energy environment

Joining the Safta’s Table team means becoming part of a family that is passionate about food, culture, and creating memorable experiences for our guests. If you share our values and are excited to contribute to a dynamic and supportive team.