Service and Maintenance Tech - Generators

Rosso Recruiting; Chattanooga (TN); Hybrid; USD 41,328 - 48,216; Full time

Benefits offered by this job

Competitive compensation package

10 paid-time-off days

401(k) retirement plan with matching

Comprehensive health, vision, and dental insurance

Career growth opportunities

Supportive team environment

Job summary

Rosso Recruiting seeks a Full-time Service and Maintenance Technician specializing in Standby Generators based in Chattanooga, TN. The role includes performing preventive maintenance, troubleshooting, and repairing residential and light commercial standby generators.

The ideal candidate will have 3+ years of technical experience, strong customer service skills, and the ability to work independently. The position offers competitive pay up to $35/hr plus bonuses, with a supportive team and opportunities for growth.

Qualifications

• Valid driver's license with an acceptable driving record.
• Ability to lift 50 pounds and work outdoors in varying weather conditions.
• Comfortable using technology for work orders and documentation.

Responsibilities

• Perform annual and semi-annual generator maintenance visits.
• Communicate with customers professionally.
• Accurately complete service tickets and inspection reports.
• Diagnose electrical and mechanical issues.
• Maintain strong customer relationships.

Skills

Troubleshooting and diagnostic abilities

Experience in electrical work

Mechanically skilled

Education

3+ years experience in related technical field

Tools

Service software

Tablets and smartphones

Job description

Service and Maintenance Technician – Standby Generators

Chattanooga, United States | Posted on 06/24/2026

Position Snapshot

• Employment Type: Full-time
• Location / Region: Knoxville, TN – home-based dispatch, daily travel throughout SE Knoxville and surrounding service area
• Reports To: Service Manager
• Pay Rate: Up to $35/hr or more, depending on experience – plus bonuses

Benefits

• Competitive compensation package based on experience and qualifications
• 10 paid-time-off (PTO) days for vacation, sick leave, and personal days
• 9 paid holidays to observe major national holidays
• 401(k) retirement plan with company matching
• Comprehensive health, vision, and dental insurance coverage
• Opportunities for career growth and professional development
• Supportive and collaborative team environment
• Employee discounts on products and services
• Uniforms and safety gear provided

About the Role

Top pay, real bonuses, dispatched from home – Pay Plus bonus opportunities on top of your hourly rate. Your experience and skill set set your number. No wasted windshield time getting to a yard first. Just you, your truck, and a schedule of jobs across SE Knoxville and surrounding service area.

Perfect opportunity for an independent tech to manage your own day in the field. If you’re mechanically sharp, like solving problems, and want a company that pays for performance and invests in where you can go next, this is for you.

Responsibilities

Preventive Maintenance

• Perform annual and semi-annual generator maintenance visits.
• Complete inspections, oil changes, filter replacements, battery testing, and operational checks.
• Identify potential issues before they become service failures.
• Document maintenance findings and recommendations.
• Diagnose electrical, mechanical, fuel, and control system issues.
• Troubleshoot generator failures and performance concerns.
• Complete repairs on residential and light commercial standby generators.
• Test the equipment after repairs to ensure proper operation.

Customer Experience

• Communicate professionally with customers before, during, and after service visits.
• Explain findings and repair recommendations in a clear, customer-friendly manner.
• Represent the company with professionalism and integrity.
• Maintain strong customer relationships and deliver best-in-class service experience.

Administrative Responsibilities

• Accurately complete service tickets, inspection reports, and required documentation in Service Titan.
• Utilize company software and mobile applications to manage work orders.
• Maintain inventory levels and vehicle stock.
• Coordinate with dispatch and management regarding scheduling, parts needs, and customer follow-up.

Requirements

Required Qualifications

• 3+ years of experience in generator service, electrical work, mechanical repair, HVAC, diesel, automotive, or related technical field.
• Strong troubleshooting and diagnostic abilities.
• Ability to work independently with minimal supervision.
• Valid driver's license with an acceptable driving record.
• Comfortable using tablets, smartphones, and service software.
• Ability to lift 50 pounds and work outdoors in varying weather conditions.

Preferred Qualifications

• Experience servicing Generac, Kohler, Cummins, Briggs & Stratton, or similar generator systems.
• Electrical troubleshooting experience.
• Generac certification or willingness to obtain certification.
• Residential service experience and strong customer service skills.
• Home-based dispatch model with a company vehicle provided.
• Daily travel throughout the Knoxville and surrounding service area.
• Occasional after-hours or emergency service support may be required.

This Job Is

• A great fit for techs from HVAC, diesel, automotive, electrical, or mechanical backgrounds looking to apply their skills to standby generators.
• Ideal for someone who wants to work independently in the field rather than in a shop.
• A strong match for self‑motivated, organized technicians who take pride in their work.
• A path to long-term growth with certification support and advancement opportunities.

What Success Looks Like

• Consistently completes scheduled maintenance visits on time.
• Diagnoses and repairs equipment efficiently and accurately.
• Maintains high customer satisfaction ratings.
• Keeps service documentation accurate and up to date.
• Operates safely and follows all company safety standards.