Service and Delivery Specialist

Blue Ridge Electric Membership Corporation; Northern (KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

Professional growth opportunities

Job summary

Blue Ridge Energy is seeking a Propane and Fuels Service and Delivery Specialist to serve Alleghany and Grayson County area customers. You will deliver propane and fuel products, install and service tanks, and perform safety checks while maintaining accurate records.

The role includes on-call duties and collaboration with the Electric Operations team during summer months. The ideal candidate has a high school diploma or equivalent, 1+ year propane delivery experience, strong customer service

Qualifications

• High school diploma or equivalent required.
• At least 1 year of propane or fuel delivery experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and safely in all weather conditions.
• Familiarity with local roads is a plus.

Responsibilities

• Deliver propane and other fuel products to residential and commercial customers safely and efficiently.
• Provide exceptional, personalized customer service to strengthen relationships.
• Install and service propane tanks and related equipment.
• Perform routine inspections and maintenance on delivery vehicles and equipment.
• Conduct gas safety checks and testing per codes and standards.
• Maintain records and billing through company software.
• Respond to after-hours or emergency service calls on a rotating on-call schedule.
• Collaborate with Electric Operations during summer months.
• Participate in ongoing training and safety initiatives.

Skills

Customer service

Communication

Independence

Computer literacy

Safe driving

Education

High school diploma or equivalent

Job description

Fuel your career with Blue Ridge Energy!

We're seeking a dependable, customer-focused Propane and Fuels Service and Delivery Specialist to join our team serving Alleghany and Grayson County area customers. As a Service and Delivery Specialist, you'll be a key part of Blue Ridge Energy's commitment to exceptional service and community connection.

This position will also work alongside the Electric Operations team during the summer months supporting daily operational needs.

What You'll Do

• Deliver propane and other fuel products to residential and commercial customers safely and efficiently.
• Provide exceptional, personalized customer service that strengthens customer relationships.
• Install and service propane tanks and related equipment as needed.
• Perform routine inspections and preventative maintenance on delivery vehicles and equipment.
• Conduct gas safety checks and any other required testing to ensure adherence to applicable codes and regulatory standards.
• Maintain accurate records and billing through company software and technology.
• Respond to after-hours or emergency service calls as part of a rotating on-call schedule.
• Collaborate with the Electric Operations team during the summer months.
• Participate in ongoing training and company safety initiatives.

What We're Looking For

• Education: High school diploma or equivalent required.
• Experience: At least one year of hands-on propane or fuel delivery experience preferred.
• Skills & Attributes:
  • Strong customer service and communication skills.
  • Ability to work independently and safely in all weather conditions.
  • Comfortable using computers and related technology.
  • Familiarity with the roads and communities in Alleghany and surrounding counties is a plus.
• Licensing & Requirements:
  • ValidNC Class B Commercial Driver's License (CDL)withHazmat, Air Brake, and Tanker endorsements.
  • Safe driving record (past 3 years).
  • Current D.O.T. physical exam and ability to pass ongoing drug screenings.
• Preferred Certifications: Forklift Operator and/or Knuckle Boom/Crane Operator training.

Work Schedule

• Hours: Monday-Friday, 7:30 AM–4:00 PM with 30 minute lunch (hours may vary with workload and emergencies).
• On-Call: Must be available for 24/7 on-call delivery and service needs.
• Residency: Must live within a 30-minute drive of the Alleghany District office.

Why Join Blue Ridge Energy?

At Blue Ridge Energy, we're more than just a workplace - we're a community. Our employees are part of a team that values safety, service, and connection. We offer competitive pay, excellent benefits (including a pension plan), and opportunities for ongoing professional growth.