Service Aide-Food Service

NYC Health + Hospitals; New York (NY); On-site; USD 36,000 - 44,000; Full time

Job summary

NYC Health + Hospitals Coler is seeking a dedicated Food Service Worker to support meal preparation, tray assembly, and patient dining services in a long-term care setting on Roosevelt Island. The role emphasizes accuracy, hygiene, and teamwork within a hospital food service program.

The position involves station setup, tray delivery, kitchen cleaning, FIFO stock management, and adherence to safety standards as part of daily operations.

Qualifications

• Ability to read and write English.

Responsibilities

• Sets up the assigned station with items before meal service and checks cleanliness.
• Assembles prepared food on patient trays according to menu or diet lists and delivers them.
• Cleans the kitchen and dining areas and sanitizes dishes and surfaces.
• Operates food carts for patient tray deliveries and stocks pantry areas.
• Monitors food temperatures and uses proper equipment safely.
• Completes timesheets on time and attends in-service trainings.

Skills

English literacy

Job description

Marketing Statement

NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents. From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek’s Best Nursing Homes in New York 2026; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026; and received a 2024 Silver Beacon Award for Memory Care. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Position Overview: Under the direction and supervision of a Food Service Supervisor/ Management, performs all duties as assigned.

• Sets up the assigned station with appropriate items before meal service; checks for cleanliness before starting preparation of food.
• Assembles prepared food on trays for patients according to menu or special diet lists, including portion control restrictions. Delivers trays to patients and collects/returns soiled trays to the kitchen area. Participates in daily menu conferences and food service operations of the cafeteria or dining room area, including organizing the serving area, collecting dishes, and resetting tables.
• Utilizes food carts as needed to make patient tray deliveries.
• Assists in cooking operations and prepares residents’ between-meal nourishment and cold foods (e.g., salads, sandwiches, desserts, etc.) according to oral and/or written instruction; reconstitutes hot foods in microwave ovens.
• Serves foods at proper temperatures utilizing appropriate kitchen equipment in a safe manner.
• Cleans the kitchen and dining area. Washes, sanitizes, and/or sterilizes dishes, work areas/surfaces, utensils, and equipment, including stripping trays, scraping, loading, and storing clean service wares.
• Collects, transports, and/or disposes of garbage and trash in designated containers; runs appropriate items through a dishwasher utilizing appropriate cleaning and sanitizing agent(s).
• Obtains stock from refrigerators and storerooms, loads and unloads stock, and dispatches and stores supplies. Utilizes "First in-First Out" (FIFO) stocking methods and provides stock replenishment recommendations.
• Reviews and follows assigned daily work tasks as posted or directed by the Supervisor.
• Communicates respectfully with others to help ensure positive experiences for residents, visitors, and facility staff.
• Monitors food labels to ensure appropriate freshness dates and product names are listed.
• Utilizes two patient identifiers and scripting when providing patient meals.
• Complete and submit timesheet accurately and on time in compliance with department procedures.
• Attends in-service education programs and departmental meetings, as assigned.
• Performs other related duties, as assigned or directed by Supervisor or Manager.

Minimum Qualifications

Ability to read and write English and to understand and carry out simple instructions.