Service Advisor (Weekends Off!)

Pecheles Ford; Washington, Northern (NC, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Career growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Discounts on products and services

Closed Saturdays & Sundays

Job summary

Pecheles Automotive in Washington is seeking a Service Advisor to support our busy Service Department. This role works closely with the Service Manager to deliver exceptional customer experiences.

The ideal candidate will have prior automotive experience, strong customer service skills, and the ability to thrive in a fast-paced service environment. Our service center operates Monday through Friday, 7:30AM–6PM, with weekends off.

Qualifications

• Must be organized and friendly.
• Experience in automotive service is a plus.
• Excellent communication and time-management skills.
• Willing to pass background check and drug screen.
• Valid driver’s license required.

Responsibilities

• Identifies required maintenance with customers and technicians.
• Advises customers on services and recommendations.
• Suggests additional services and repairs to customers.
• Prepares itemized estimates for parts and labor.
• Schedules appointments and maintains CSI standards.
• Keeps work area organized, clean and safe.

Skills

Organized

Customer service

Communication skills

Team leadership

Valid Driver's License

Job description

Service Advisor (Weekends Off!)

Pecheles Automotive is growing in Washington and is currently seeking an Service Advisor to support our busy Service Department.

This position will work closely with the Service Manager, to deliver exceptional customer experiences. The ideal candidate will have prior automotive experience, strong customer service skills, and the ability to thrive in a fast-paced service environment.

Candidates should be comfortable working directly with customers, handling multiple priorities, and contributing to a team-oriented atmosphere. Strong communication and organizational skills are essential for success in this role.

Our Service Center operates Monday through Friday between 7:30AM and 6PM.

What We Offer

• Medical, Dental, & Vision Insurance
• 401K Plan, early enrollment available
• Paid time off and vacation (Earn 3 days PAID vacation after just 6 months!)
• REAL Career opportunities and growth options
• Employee vehicle purchase plans
• Family owned and operated.
• Long term job security
• Discounts on products and services
• Service Center Closed Saturdays & Sundays

Duties and Responsibilities

• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customers.
• Meets dealership's standards for repair and order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills, including a commitment to attendance and punctuality.
• Fantastic communication skills.
• Professional, well-groomed personal appearance.
• Valid Driver's License; Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.