Service Advisor — Transparent, Client‑Focused, 4‑Day Week

Rogers Tire; Fruitland (ID); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Four 10‑hour days (three‑day weekend)

Paid training

Health, dental & vision

Paid time off

Holidays

Uniforms provided

Modern 7‑bay facility

Digital inspections

Team of skilled technicians

Culture of trust

Descrizione del lavoro

Emerald Auto Service in Fruitland, ID is seeking a Service Advisor. You will greet customers, document concerns, explain repairs clearly, and build estimates. Training is provided for those new to automotive service, with a focus on transparent estimates and no pressure.

The role offers a four‑day workweek, a potential $50,000–$70,000 per year DOE, and a benefits package. You will be part of a modern, organized 7‑bay shop with digital inspections and a patient, customer‑focused culture.

Competenze

• Clear communicator who can explain vehicle issues in simple terms.
• Dependable, on time, and professional.
• Organized and calm on a busy day.
• Experience in service-advisor or customer service helpful; training provided.

Mansioni

• Greet customers in person and on the phone, and schedule appointments.
• Write clear, accurate repair orders based on customer concerns.
• Walk customers through digital inspection results with photos and notes.
• Build estimates and obtain customer approval before work begins.
• Prioritize recommendations by safety and urgency for planning repairs.
• Keep customers updated by phone and text throughout the day.
• Coordinate with technicians on workflow, parts, and timelines.
• Process invoices and explain completed work at pickup.

Conoscenze

Clear communication

Dependable

Organized

Customer service

Positive attitude

Valid driver's license

Strumenti

Shop management software

Digital inspections

Descrizione del lavoro

Emerald Auto Service in Fruitland, ID is seeking a Service Advisor. You will greet customers, document concerns, explain repairs clearly, and build estimates. Training is provided for those new to automotive service, with a focus on transparent estimates and no pressure.

The role offers a four‑day workweek, a potential $50,000–$70,000 per year DOE, and a benefits package. You will be part of a modern, organized 7‑bay shop with digital inspections and a patient, customer‑focused culture.