Service Advisor Somerset

Maysville and Somerset Auto Repair; Monticello (KY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

40K–80K+ income potential

Established shop with loyal customer基地

Job summary

Somerset Auto Repair in Somerset, KY is seeking an automotive service advisor who focuses on building trust and long-term customer relationships. The role emphasizes friendly communication, accurate repair estimates, and clear explanations to help customers feel confident about vehicle care.

You will greet customers, listen to concerns, coordinate with technicians, keep customers informed throughout repairs, and strive to create a welcoming experience that encourages repeat visits.

Qualifications

• Strong communication and listening skills essential.
• Ability to explain vehicle needs clearly and honestly.
• Detail-oriented and able to build trust with customers.

Responsibilities

• Greet customers and listen to their vehicle concerns.
• Build strong relationships and create trust with customers.
• Explain vehicle needs and recommendations clearly.
• Prepare accurate repair estimates.
• Communicate with technicians regarding diagnostics.
• Keep customers informed throughout the repair process.
• Help create a welcoming customer experience.
• Encourage long-term relationships and repeat visits.

Skills

Relationship building

Communication

Customer service

Team orientation

Morning availability

Job description

Automotive Service Advisor – Relationship Focused | Customer Care

What We Offer

• Competitive compensation
• 40K–80K+ income potential
• Established shop with loyal customer base
• Supportive team environment
• Opportunity for long-term career growth

About the Role

Somerset Auto Repair is looking for a relationship-focused Service Advisor who enjoys meeting new people and building long-term relationships with customers.

This role is about trust, communication, and helping customers feel confident about caring for their vehicles. We want someone who genuinely enjoys helping people and creating a positive experience so customers want to come back again and again.

If you are outgoing, dependable, and enjoy building connections with customers, this could be a great opportunity.

Key Responsibilities

• Greet customers and listen carefully to their vehicle concerns
• Build strong relationships with customers and create trust
• Explain vehicle needs and recommendations clearly and honestly
• Prepare accurate repair estimates
• Communicate with technicians regarding vehicle diagnostics
• Keep customers informed throughout the repair process
• Help create a welcoming and positive customer experience
• Encourage long‑term customer relationships and repeat visits

What We’re Looking For

• Friendly, outgoing personality who enjoys meeting new people
• Strong communication and relationship‑building skills
• Honest, dependable, and customer‑focused
• Automotive knowledge or service advisor experience preferred
• Someone who takes time to remember customers and build long‑term relationships
• Team‑oriented and organized
• Morning person – must be able to arrive at the shop daily by 7:30 AM

About Somerset Auto Repair

Somerset Auto Repair is a well‑established, locally owned and operated automotive repair shop serving Somerset, KY and the surrounding area. We focus on honesty, quality work, and building lasting relationships with our customers.

Our goal is to create a welcoming environment where customers trust us and want to return for years to come.