Service Advisor/Service Writer

midas-careers; Gary (IN); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Paid time off

Paid holidays

Training & development

Employee discounts

Bi-weekly pay

5-day work week

Job summary

Midas is seeking a Service Advisor who will help drive sales and deliver exceptional customer experiences while supporting operations across locations. This role is a leadership path with future store-management opportunities.

You’ll greet customers, schedule appointments, build estimates, and present recommendations. Join a team that values growth, leadership development, and multi-location support.

Qualifications

• Automotive service writing experience preferred.
• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.

Responsibilities

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

Skills

Customer service

Sales skills

Leadership mindset

Organized

Multi-location support

Communication

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Service Writer – Future Store Manager Opportunities. Hourly + Bonus

Midas | Hourly + Bonus | Leadership Opportunity

Interview Today – Start Immediately

Are you great with customers, organized, and driven to succeed?

We're looking for a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across multiple locations when needed.

This is more than a typical service writer position. We're looking for someone who wants to grow, lead, and eventually have the opportunity to run a store.

What You'll Do

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

  What We're Looking For

  • Automotive service writing experience preferred
  • Strong sales and customer service skills
  • Ability to communicate confidently with customers
  • Organized, detail-oriented, and process-driven
  • Leadership mindset with a desire to grow
  • Flexible and willing to support multiple locations
  • Automotive knowledge and repair experience a plus

  What You Get

  • Hourly pay plus performance bonuses
  • Bi-weekly pay
  • 5-day work week
  • Health, dental, and vision insurance
  • PTO and paid holidays
  • Paid training and professional development
  • 401(k)
  • Employee discounts
  • Clear growth path into store leadership

  Why Join Us?

  We're looking for people who want more than a paycheck. If you're someone who enjoys helping customers, driving results, supporting a team, and building a career in automotive management, we'd love to talk.

  Apply Today – Immediate Openings Available

  Hourly pay, bonus opportunities, leadership development, and a future path to Store Manager for the right person.