Service Advisor/Service Writer

Midas - Touch of Gold; Lebanon (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Midas seeks a Service Writer with a clear path toward Store Manager, offering leadership opportunities and an hourly + bonus compensation model. This role emphasizes exceptional customer experience, sales support, and operational help across locations.

You will greet customers, schedule appointments, review inspections, and present recommendations while driving growth and ensuring high service standards. Great fit for customer-focused, organized professionals seeking advancement.

Qualifications

• Automotive service writing experience preferred.
• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.
• Flexible and willing to support multiple locations.
• Automotive knowledge and repair experience a plus.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Help ensure processes are followed and goals are achieved.

Skills

Automotive service writing

Sales skills

Customer communication

Organization & detail orientation

Leadership mindset

Multi-location flexibility

Automotive knowledge & repair

Job description

Service Writer – Future Store Manager Opportunities. Hourly + Bonus

Midas | Hourly + Bonus | Leadership Opportunity

Are you great with customers, organized, and driven to succeed?

We're looking for a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across multiple locations when needed.

This is more than a typical service writer position. We're looking for someone who wants to grow, lead, and eventually have the opportunity to run a store.

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

What You'll Do

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

What We're Looking For

• Automotive service writing experience preferred
• Strong sales and customer service skills
• Ability to communicate confidently with customers
• Organized, detail-oriented, and process-driven
• Leadership mindset with a desire to grow
• Flexible and willing to support multiple locations
• Automotive knowledge and repair experience a plus

What You Get

• Hourly pay plus performance bonuses
• Bi-weekly pay
• 5-day work week
• Health, dental, and vision insurance
• PTO and paid holidays
• Paid training and professional development
• 401(k)
• Employee discounts
• Clear growth path into store leadership

Why Join Us?

We're looking for people who want more than a paycheck. If you're someone who enjoys helping customers, driving results, supporting a team, and building a career in automotive management, we'd love to talk.

Hourly pay, bonus opportunities, leadership development, and a future path to Store Manager for the right person.