Service Advisor | No Weekends or Late Nights | Growth

Pinnacle Automotive; Goodlettsville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

No weekend work

No late nights

Competitive pay

Health insurance

Paid vacation/holidays/sick days

Great work environment

Team-friendly atmosphere

Job summary

Pinnacle Automotive is seeking an experienced Service Advisor to join our family-owned shop in Goodlettsville, TN. You’ll be responsible for understanding customer concerns, presenting service recommendations, and ensuring every visit meets our high standards.

In a fast-paced, team-driven environment, you will sell services, lead technicians, and operate based on KPIs. We value honesty, positive attitude, and a dedication to great customer service, with a strong work-life balance as weekends are

Qualifications

• Experience as a Service Advisor or similar role in auto repair.
• Ability to sell services and present recommendations.
• Strong communication and customer service skills.
• Able to lead technicians and operate by KPI targets.

Responsibilities

• Create a seamless customer experience by understanding concerns and presenting service recommendations.
• Ensure each visit meets high standards and drives customer satisfaction.
• Sell service and up-sell when appropriate while guiding technicians.
• Lead the team to meet KPI targets and maintain a positive, fast-paced environment.

Skills

Customer service

Sales

Communication

Team leadership

KPI tracking

Job description

Pinnacle Automotive is seeking an experienced Service Advisor to join our family-owned shop in Goodlettsville, TN. You’ll be responsible for understanding customer concerns, presenting service recommendations, and ensuring every visit meets our high standards.

In a fast-paced, team-driven environment, you will sell services, lead technicians, and operate based on KPIs. We value honesty, positive attitude, and a dedication to great customer service, with a strong work-life balance as weekends are