Service Advisor Motorcycle ATV Powersports

Mountain Motorsports; Marietta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Service Advisor for their motorcycle and ATV service department. This entry-level position offers a dynamic and casual work environment where you'll be the key point of contact for customers, ensuring their needs are met with exceptional service. You will play a vital role in fostering customer loyalty and satisfaction while achieving sales goals. With a focus on personal growth and teamwork, this role provides opportunities to develop your skills in a supportive atmosphere. If you're passionate about customer service and looking to grow in the retail motor vehicle industry, this position is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Wellness Program

Discounts

Vehicle Purchase Program

Life Insurance

Disability Insurance

Qualifications

• Minimum 1 year related experience or training.
• Ability to read, analyze, and interpret documents.

Responsibilities

• Uphold mission statement and core values for personal growth.
• Achieve high customer satisfaction through effective communication.
• Meet service sales goals and ensure timely completion of orders.

Skills

Customer Service

Communication

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Service Advisor Motorcycle ATV Powersports

Join to apply for the Service Advisor Motorcycle ATV Powersports role at Mountain Motorsports.

Position Overview

This role offers a salary range of $35,000.00/yr - $55,000.00/yr, based on skills and experience. Your actual pay will be discussed with your recruiter.

Purpose of the Position

Service Advisors act as the sales force of the Service department, handling customer transactions from start to finish, aiming to meet department and personal goals while delivering excellent customer service.

Key Responsibilities

1. Culture: Uphold the mission statement and core values to foster personal growth and strong relationships.
2. Customer Relationships: Achieve high customer satisfaction, fostering loyalty and growth through effective communication and follow-up.
3. Service Execution: Meet or exceed service sales goals, ensure timely completion of repair orders, and maintain operational excellence.

Qualifications

• Minimum 1 year related experience or training.
• Ability to read, analyze, and interpret documents, and make effective presentations.
• Basic computer skills, including typing and scheduling systems.

Physical & Work Environment Requirements

• Ability to work 9+ hours, including weekends.
• Frequent standing, walking, sitting, and occasional lifting up to 35 lbs and pushing over 100 lbs.
• Work in a high-stress environment with exposure to various conditions and hazards.

Perks & Benefits

• Fun and casual work environment
• Health, Dental, Vision Insurance
• Wellness Program, 401K, Paid Time Off
• Discounts, Vehicle Purchase Program, Life & Disability Insurance

Additional Details

Position is full-time, entry level, in the retail motor vehicle industry. Referrals increase your chances of interviewing.