Service Advisor – Mon–Fri, No Weekends, High Earnings

Stivers Ford IA; Waukee (IA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Paid training

Career development

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Account (FSA)

Employee discounts on parts andservice

Job summary

Stivers Ford Lincoln in Waukee, Iowa is seeking an experienced Service Advisor to act as the trusted liaison between customers and technicians. Join a high-performing team with a five-day work week and generous earning potential.

Earn $70,000–$120,000+ annually with base salary, performance bonuses, paid training, and career development opportunities. Enjoy an excellent work‑life balance with no Saturdays or Sundays.

Qualifications

• Has previous Automotive Service Advisor experience.
• Delivers exceptional customer service.
• Is motivated by performance and earning potential.
• Has excellent communication and relationship-building skills.
• Thrives in a fast-paced, team-oriented environment.
• Is organized, dependable, and self-motivated.
• Possesses basic automotive repair knowledge.
• Wants to build a long-term career with a respected dealership.

Responsibilities

• Welcome customers with professionalism and enthusiasm
• Listen carefully to customer concerns and accurately document repair needs
• Perform vehicle walk-arounds and inspections
• Prepare repair orders and maintenance recommendations
• Coordinate repairs with technicians to ensure timely completion
• Provide consistent updates throughout the repair process
• Build lasting customer relationships through exceptional service
• Recommend maintenance and repair services based on customer needs
• Work closely with technicians, parts personnel, and service administration to keep repairs moving efficiently
• Assist with vehicle staging and customer transportation when needed

Skills

Previous automotive service advisor経験

Customer service excellence

Performance and earning potential

Communication and relationship‑driving

Team‑oriented

Organized and dependable

Self-motivated

Basic automotive repair knowledge

Job description

Stivers Ford Lincoln in Waukee, Iowa is seeking an experienced Service Advisor to act as the trusted liaison between customers and technicians. Join a high-performing team with a five-day work week and generous earning potential.

Earn $70,000–$120,000+ annually with base salary, performance bonuses, paid training, and career development opportunities. Enjoy an excellent work‑life balance with no Saturdays or Sundays.