Service Advisor - Momentum BMW

Sonic Automotive; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic automotive team as a Service Advisor at a leading dealership in Houston. In this role, you'll be the first point of contact for customers, ensuring they receive exceptional service and support. You'll schedule appointments and provide accurate cost estimates, playing a crucial role in enhancing customer satisfaction and loyalty. This is a fantastic opportunity to grow your career in a supportive environment that values your professional development. If you are passionate about delivering excellent customer service and thrive in a fast-paced setting, this position is perfect for you!

Qualifications

• Experience in customer service and sales is essential.
• Strong communication skills are required for this role.

Responsibilities

• Schedule service appointments and gather customer data.
• Provide accurate cost estimates for services needed.

Skills

Customer Service

Communication Skills

Sales Skills

Education

Associate Degree

Job description

Service Advisor - Momentum BMW in Houston, TX at Sonic Automotive

Location: Southwest Freeway 9570
Houston, TX 77074

Job Type: Other

Experience: Associate

About

At Momentum BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future. Consider a rewarding career with Sonic Automotive, Inc.

Job Description

Purpose:

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

Duties and Responsibilities:

1. Schedules service appointments and obtains customer and vehicle data prior to arrival when possible.
2. Greets customers in a timely, friendly manner.
3. Provides a complete and accurate written cost estimate for labor and parts, establishing