Service Advisor - Growth, Training & Flexible Schedule

Spitzer Autoworld; Cuyahoga Falls (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company paid life insurance

Voluntary life insurance

Short term disability

Long term disability

Accident insurance

Critical illness policies

Generous paid time off

401K with 5% company match

Employee assistance program

Benefit concierge services

Job summary

Spitzer Ford in Cuyahoga Falls is seeking a Service Advisor to deliver high-level service to customers while growing your career at a top regional employer. You will sell, identify, and document service needs, schedule service, and communicate with customers throughout the process.

We offer a robust benefits package and opportunities for advancement within a large, privately held auto group. Join our team and help drive customer satisfaction and dealership success.

Qualifications

• Successful track record.
• Strong CSI results.
• Team oriented.
• Submit to background check and pre-employment drug test.
• Valid driver's license with good driving record.
• Outgoing, upbeat personality with excellent interpersonal skills.
• Self-starter with motivation to achieve established performance goals.
• Reliable transportation and attendance.
• Authorized to work in the United States.

Responsibilities

• Works with customers and technicians to identify required maintenance.
• Performs road test of customer vehicles.
• Advises customers of necessary/suggested services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customer.
• Maintains CSI at or above designated standards.
• Meets dealership's standards for repair/order production.
• Follows Safeguards rules and regulations.
• Other related duties as assigned.

Skills

Customer service

Interpersonal skills

Teamwork

Self-motivated

Reliable transportation

Work authorization in United States

Valid driver's license

Job description

Spitzer Ford in Cuyahoga Falls is seeking a Service Advisor to deliver high-level service to customers while growing your career at a top regional employer. You will sell, identify, and document service needs, schedule service, and communicate with customers throughout the process.

We offer a robust benefits package and opportunities for advancement within a large, privately held auto group. Join our team and help drive customer satisfaction and dealership success.