Service Advisor: Growth, Perks & Customer Impact

Bob boyte chevy; Cedar Lake (MS); On-site; USD 40,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holiday pay

Career growth opportunities

Employee vehicle purchase discounts

Friendly work environment

Job summary

Bob Boyte Chevy is seeking a dedicated Service Advisor to join our team in Biloxi, MS. You will be the primary point of contact between our customers and the service department, ensuring exceptional customer service and efficient communication throughout the vehicle maintenance and repair process.

Responsibilities include greeting customers, scheduling appointments, explaining repairs, and coordinating with technicians to ensure timely service.

Qualifications

• Proven experience as a Service Advisor or in automotive service.
• Strong communication and customer service skills.
• Ability to explain technical information clearly.
• Organizational skills with attention to detail.
• Proficiency with service management software.
• Valid driver's license and reliable transportation.

Responsibilities

• Greet customers and assess service needs professionally.
• Schedule appointments and coordinate with technicians.
• Explain vehicle problems and service recommendations to customers.
• Prepare and review repair orders and estimates with customers.
• Maintain records of customer interactions and service history.
• Follow up on service status, recalls, and maintenance reminders.
• Collaborate with parts to ensure availability of needed parts.
• Handle customer concerns and resolve service-related issues promptly.

Skills

Customer service

Communication

Technical explanation

Organization

Computer systems

Driver's license

Job description

Bob Boyte Chevy is seeking a dedicated Service Advisor to join our team in Biloxi, MS. You will be the primary point of contact between our customers and the service department, ensuring exceptional customer service and efficient communication throughout the vehicle maintenance and repair process.

Responsibilities include greeting customers, scheduling appointments, explaining repairs, and coordinating with technicians to ensure timely service.