Service Advisor | Flexible Hours + Health & PTO

Fullerton Ford; Fullerton (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Competitive Pay

Job summary

Fullerton Ford in California is seeking a Service Advisor to greet customers, listen to needs, and schedule appointments, including arranging loaners and insurance verification when maintenance is planned.

The role emphasizes accurate estimates, clear communication, and follow-up while maintaining high standards of customer service. You will work in a fast-paced dealership environment and become part of a team dedicated to quality service and ongoing career growth.

Qualifications

• Minimum 1 year in a service department.
• Strong customer service and communication skills.
• Knowledge of automobiles and repair procedures.
• Ability to explain repairs and costs clearly.
• Positive, energetic attitude and long-term commitment.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report symptoms as described.
• Recommend maintenance based on age, mileage, and history.
• Prepare accurate labor and parts estimates.
• Establish follow-up times.
• Monitor progress and update customers.
• Verify final invoice matches work performed.
• Explain completed work and charges to customers.

Skills

Customer service

Communication skills

Automotive knowledge

Problem solving

Team player

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Fullerton Ford in California is seeking a Service Advisor to greet customers, listen to needs, and schedule appointments, including arranging loaners and insurance verification when maintenance is planned.

The role emphasizes accurate estimates, clear communication, and follow-up while maintaining high standards of customer service. You will work in a fast-paced dealership environment and become part of a team dedicated to quality service and ongoing career growth.