Service Advisor | Fast-Paced Auto Care, 5-Day Week

Cool Springs International, LLC; Franklin (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) Savings Plan with Employer-Match

Medical Insurance

Dental Plan

Vision Plan

Paid Vacation

5-Day Work Week

Job summary

A local automotive service company in Franklin is seeking an experienced Service Advisor to provide exceptional customer service in a fast-paced environment. Responsibilities include greeting customers, obtaining vehicle information, and preparing cost estimates for services. The ideal candidate will have at least 1 year of relevant experience and possess good organizational skills. This is a full-time entry-level position with benefits including a 401(k) plan and medical insurance.

Qualifications

• Minimum 1 year experience in a service advisory role.
• Knowledge of automobiles.
• Customer Satisfaction Index focused.

Responsibilities

• Greets customers promptly.
• Obtains customer and vehicle information.
• Clearly reports all vehicle symptoms as described by the customer.
• Determines and recommends needed maintenance based on age, mileage, and vehicle history.
• Prepares complete and accurate estimate of cost for labor and parts.
• Explains all completed work and charges to customers.

Skills

Customer service

Automobile knowledge

Organizational skills

Positive attitude

High volume mentality

Job description

A local automotive service company in Franklin is seeking an experienced Service Advisor to provide exceptional customer service in a fast-paced environment. Responsibilities include greeting customers, obtaining vehicle information, and preparing cost estimates for services. The ideal candidate will have at least 1 year of relevant experience and possess good organizational skills. This is a full-time entry-level position with benefits including a 401(k) plan and medical insurance.