Service Advisor: Elevate Customer Experience & Growth

Penske Automotive; Toms River, Northern (NJ, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health, dental, vision

401k with company match

Career growth opportunities

Job summary

Gateway Toyota, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance and repair details along with accurate cost estimates.

We offer a comprehensive benefits program, including health care options and a 401k plan with company match, plus ongoing

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced environment.

Responsibilities

• Liaise between the customer and the service department.
• Schedule appointments and review service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer service orientation

Team player

Communication skills

Organizational skills

Strong work ethic

Job description

Gateway Toyota, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance and repair details along with accurate cost estimates.

We offer a comprehensive benefits program, including health care options and a 401k plan with company match, plus ongoing