Service Advisor: Drive Customer Joy in Auto Care

Gordonstirepros; Pittsburg (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

ASE Certification reimbursement

Career Growth Opportunities with a G ~

Job summary

Big Brand Tire & Service is seeking an automotive sales associate to greet guests, translate vehicle needs into clear recommendations, and confidently sell tires, repairs, and services. You will support showroom operations and collaborate with technicians to deliver a world-class guest experience.

With 1–3 years in automotive sales or retail, you’ll build trust, manage relationships, and help grow our customer base while supporting store operations and safety standards.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• Self-starter with problem-solving ability and team spirit

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive sales experience

Customer service

Communication

Sales ability

Job description

Big Brand Tire & Service is seeking an automotive sales associate to greet guests, translate vehicle needs into clear recommendations, and confidently sell tires, repairs, and services. You will support showroom operations and collaborate with technicians to deliver a world-class guest experience.

With 1–3 years in automotive sales or retail, you’ll build trust, manage relationships, and help grow our customer base while supporting store operations and safety standards.