Service Advisor: Customer Experience & Growth Path

Audi North Scottsdale; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care options (medical, dental,?

401k with company match

Career growth opportunities

Training resources

Team-driven culture

Job summary

Audi North Scottsdale, part of Penske Automotive Group, seeks an automotive Service Advisor to deliver exceptional customer experiences and act as the liaison between customers and the service department.

You will schedule appointments, review service history, relay information about maintenance and repairs, and provide accurate cost estimates to customers in a fast-paced environment.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Liaise between customers and the service department.
• Schedule appointments and review service history.
• Relay maintenance and repair information clearly to customers.
• Provide accurate cost estimates for services.

Skills

Customer service

Communication skills

Organizational skills

Team player

Positive attitude

Job description

Audi North Scottsdale, part of Penske Automotive Group, seeks an automotive Service Advisor to deliver exceptional customer experiences and act as the liaison between customers and the service department.

You will schedule appointments, review service history, relay information about maintenance and repairs, and provide accurate cost estimates to customers in a fast-paced environment.