Automotive Service Advisor & Estimator

pagemployeejobboard; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401k matching

Training and career growth

Company culture & teamwork

Job summary

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. In this role you will be the liaison between the customer and the service department, schedule appointments, review service history, and communicate maintenance and repair options clearly.

You will provide accurate cost estimates, explain recommendations, and help customers understand the value of recommended services.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-service orientation and a positive attitude.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Act as the liaison between customers and the service department.
• Schedule appointments and review service history with customers.
• Provide accurate cost estimates and explain maintenance recommendations.
• Ensure a world-class service experience throughout the ownership journey.

Skills

Communication skills

Customer service

Teamwork

Automotive knowledge

Education

High School Diploma

Job description

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. In this role you will be the liaison between the customer and the service department, schedule appointments, review service history, and communicate maintenance and repair options clearly.

You will provide accurate cost estimates, explain recommendations, and help customers understand the value of recommended services.