Service Advisor: Customer-Centric, Growth-Driven Role

Ken Garff Automotive Group; Murray (KY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401k with company match

Wellness time off and holidays

Personal Purpose Day

Medical, Dental, Vision, Disability, &

AD&D and Life Insurance

Flex Spending

Health Savings Account

EAP and Wellness Plan

Mental Health Support

Diabetes Management Program

ParentalLeave Stipend

Garff Giveback year-end bonus

Employee discounts on vehicle purchase

Job summary

Lexus of Murray, a Ken Garff Automotive Dealership, is seeking a Service Advisor to join Ken Garff Automotive Group. You will greet customers, listen to inquiries, identify service needs, and provide timely updates and estimates to support repair decisions.

We value a friendly, patient, and precise approach, with strong DMS skills and a commitment to excellent service. Competitive pay, benefits, and a supportive team await you.

Qualifications

• Friendly and cooperative demeanor and quick to connect with others.
• Motivated, patient, conscientious and cooperative team worker.
• Analytical and precise in completing tasks.

Responsibilities

• Greet all customers promptly and professionally.
• Provide excellent customer service by listening and identifying service needs.
• Provide updates, estimates, and inspection results in a timely manner.
• Answer calls courteously and satisfy inquiries.
• Review completed work and collect payments.
• Proficient use of DMS and tracking service history.

Skills

Friendly demeanor

Team player

Customer relationship

Analytical

DMS knowledge

Tools

DMS software

Job description

Lexus of Murray, a Ken Garff Automotive Dealership, is seeking a Service Advisor to join Ken Garff Automotive Group. You will greet customers, listen to inquiries, identify service needs, and provide timely updates and estimates to support repair decisions.

We value a friendly, patient, and precise approach, with strong DMS skills and a commitment to excellent service. Competitive pay, benefits, and a supportive team await you.