Service Advisor: Customer Care & Auto Service Sales

Hurricane Tire; Lompoc (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Paid Time Off

Paid Holidays

Discounts on products and services

Paid Training and ASE certifications

Job summary

Big Brand Tire & Service in California is seeking a Customer Service & Sales Associate to greet guests, translate mechanical details into clear recommendations, and drive sales of tires, repairs, warranties, and services. You will inspect vehicles, document findings, and build lasting customer relationships.

Join a team that values problem solving, continuous learning, and a strong work ethic. The role requires flexible weekend availability and a commitment to safety and showroom standards.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Problem solving

Team player

Job description

Big Brand Tire & Service in California is seeking a Customer Service & Sales Associate to greet guests, translate mechanical details into clear recommendations, and drive sales of tires, repairs, warranties, and services. You will inspect vehicles, document findings, and build lasting customer relationships.

Join a team that values problem solving, continuous learning, and a strong work ethic. The role requires flexible weekend availability and a commitment to safety and showroom standards.