Auto Service Advisor: Drive Service Sales & Guest Experience

Big Brand Tire & Service; Artesia (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

Medical, dental, vision

401(k) with company match

Employee discounts

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service is seeking a Service Advisor in California to greet guests, translate mechanical needs into clear recommendations, and drive tire and service sales. The role emphasizes delivering a world-class service experience and building lasting customer relationships.

We offer a competitive hourly rate with commission and overtime, plus comprehensive benefits and opportunities for advancement within a large, nationwide organization.

Qualifications

• 1–3 years of experience in automotive service sales and strong customer service
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• Self-starter with problem-solving ability and team spirit

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician - translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive service sales

Customer service

Sales background

Job description

Big Brand Tire & Service is seeking a Service Advisor in California to greet guests, translate mechanical needs into clear recommendations, and drive tire and service sales. The role emphasizes delivering a world-class service experience and building lasting customer relationships.

We offer a competitive hourly rate with commission and overtime, plus comprehensive benefits and opportunities for advancement within a large, nationwide organization.