Service Advisor - Auto Care with High CSI & Growth

Wolfchase Chrysler Dodge Jeep Ram; Nashville (TN); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays and vacation

Employee discounts on vehicles and 서비스

Job summary

Wolfchase Chrysler Dodge Jeep Ram in Bartlett, TN is family-owned and a GREAT place to have a rewarding career! Our high-volume Service Department is seeking EXPERIENCED Dealership Service Advisors, with high CSI, to guide customers through the auto repair/maintenance process, advise on service options and costs, provide exceptional customer service, promote specials, and assist with inquiries and issues.

Responsibilities include guiding customers from service entry to completion, maintaining

Qualifications

• Excellent customer service, computer, and communication skills.
• Able to multi-task in a fast paced environment.
• High CSI scores are required.
• Valid driver's license and insurance.
• Must pass pre-employment background check, MVR, and drug screen.

Responsibilities

• Guide customers through the auto repair/maintenance process and advise on service options and costs.
• Greet customers on arrival, offer additional services and specials, and track vehicle status until completion.
• Maintain positive customer relationships and drive service department revenue.
• Maintain high CSI scores.

Skills

Customer service

Communication skills

Multi-tasking

Professional appearance

Education

High school diploma or equivalent

Job description

Wolfchase Chrysler Dodge Jeep Ram in Bartlett, TN is family-owned and a GREAT place to have a rewarding career! Our high-volume Service Department is seeking EXPERIENCED Dealership Service Advisors, with high CSI, to guide customers through the auto repair/maintenance process, advise on service options and costs, provide exceptional customer service, promote specials, and assist with inquiries and issues.

Responsibilities include guiding customers from service entry to completion, maintaining