Service Advisor & Assistant Manager — Automotive

AutomotoSocial Group; Indianapolis (IN); On-site; USD 40,000 - 140,000; Full time

Job summary

Hubler Chevrolet in Indianapolis, Indiana is seeking a Service Advisor / Assistant Service Manager to deliver courteous, professional service and accurately identify vehicle service needs.

You will promote services, parts, and accessories, provide cost estimates, schedule maintenance, and coordinate warranty repairs while ensuring compliance with regulations and Hubler Chevrolet's standards.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Inspect vehicles and review service history to determine required services.
• Promote relevant services, parts, and accessories based on customer needs.
• Provide accurate cost estimates & completion times, securing customer authorization.
• Monitor service progress and communicate updates or adjustments to customers.
• Administer warranty repairs following manufacturer guidelines.
• Confirm service appointments prior to customer arrival and conduct follow-up calls after service completion.
• Inspect vehicles prior to delivery to ensure quality and communicate results to customers.
• Ensure compliance with state and federal regulations regarding repairs and consumer protection.
• Exemplify Hubler Chevrolet's values through professional behavior and interactions.

Job description

Hubler Chevrolet in Indianapolis, Indiana is seeking a Service Advisor / Assistant Service Manager to deliver courteous, professional service and accurately identify vehicle service needs.

You will promote services, parts, and accessories, provide cost estimates, schedule maintenance, and coordinate warranty repairs while ensuring compliance with regulations and Hubler Chevrolet's standards.