Service Advisor Assistant

White's Canyon Ford; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus potential

Full-time

Training opportunities

Employee discounts

Benefits package

No weekends

Supportive team

Professional Ford Service Department

Job summary

White's Canyon Ford in United States is seeking a friendly, organized Service Advisor Assistant to support our Service Department and deliver an exceptional customer experience.

You will greet customers, schedule service, coordinate drop-offs, and assist with repair orders while working closely with technicians and parts staff. This is a full-time role with training opportunities and employee discounts.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional attitude with a positive demeanor.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers and dealership software.
• Attention to detail and accurate data entry.
• Automotive or dealership experience is a plus; training provided.
• Valid driver’s license and clean driving record.

Responsibilities

• Assist Service Advisors with daily customer and administrative needs.
• Greet customers and direct them to the appropriate Service Advisor.
• Answer phones and schedule service appointments.
• Help coordinate vehicle drop-offs and pick-ups.
• Communicate with customers regarding service status and updates.
• Prepare and organize repair orders, paperwork, and customer information.
• Assist with warranty and service documentation.
• Coordinate with technicians, parts staff, and other dealership departments.
• Maintain an organized and professional service reception area.
• Provide friendly, professional customer service throughout the service visit.
• Perform other duties as needed to support the Service Department.

Skills

Customer service

Communication

Time management

Multitasking

Computer skills

Attention to detail

Tools

Dealership software

Job description

Service Advisor Assistant

Join our Ford dealership team!

We are looking for a friendly, organized, and customer-focused Service Advisor Assistant to support our Service Department and help provide an exceptional experience for every customer.

What Youll Do

• Assist Service Advisors with daily customer and administrative needs
• Greet customers and help direct them to the appropriate Service Advisor
• Answer phones and schedule service appointments
• Help coordinate vehicle drop-offs and pick-ups
• Communicate with customers regarding service status and updates
• Prepare and organize repair orders, paperwork, and customer information
• Assist with warranty and service documentation
• Coordinate with technicians, parts staff, and other dealership departments
• Help maintain an organized and professional service reception area
• Provide friendly, professional customer service throughout the service visit
• Perform other duties as needed to support the Service Department

What Were Looking For

• Excellent customer service and communication skills
• Friendly, professional, and positive attitude
• Strong organizational and time-management skills
• Ability to multitask in a fast-paced environment
• Comfortable using computers and dealership software
• Attention to detail and accurate data entry
• Previous automotive or dealership experience is a plus, but we are willing to train the right person
• Valid drivers license and a good driving record

Why Join Us?

• Competitive pay with bonus potential
• Full-time position
• Opportunities for training and advancement
• Employee discounts
• Benefits package available
• No Weekends!
• Work alongside an experienced and supportive dealership team
• Be part of a professional Ford Service Department focused on customer satisfaction

If you enjoy working with people, staying organized, and being part of a team, wed love to hear from you!