Service Advisor Assistant

Oxfordauto; Powell (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Oxford Automotive, a leading independent auto service and repair company, seeks a resourceful individual keen on developing leadership skills. The role includes assisting the Store Manager, engaging with customers, and overseeing various tasks to ensure service excellence.

Responsibilities

• Assist the Store Manager in tasks and greet customers.
• Schedule appointments and handle appointment check-ins.
• Manage repair order writes and source parts.
• Perform quality control and assist in customer cash out.

Job description

Are you a helpful and resourceful individual who is looking to expand your leadership skills in the automotive industry?

Oxford Automotive is an independent general auto service and repair company that humbly works to provide honest solutions for customers. We service all import and domestic cars and trucks, for daily driver and fleet customers.

Our goal is to deliver an automotive service experience that is second to none. We do this by offering expert and honest advice, guaranteed repairs from certified mechanics, convenient service through rental cars and shuttle services, competitive turn-around times, and clearcommunication throughout the service experience.

Specific Duties

Daily

• Share phone answering duties
• Assist the Store Manager in any task that is needed.
• Greet customers and check them in.
• Schedule appointments
• Write up repair orders
• Check in parts
• Sell RO to the customer or send RO over to the General manager to sell to a customer
• Source parts negotiating discounts
• Text customer updates
• Perform quality control
• Light cleaning
• Customer cash out
• Give customers shuttle rides
• Pick up parts from vendors
• Generally assist the Store manager on the front counter