Service Advisor Assistant

Schomp Automotive Group

Greenwood Village (CO)

On-site

USD 23,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Paid training
Manufacturer certifications
Team of riders

Job summary

Fay Myers Motorcycle World in Greenwood Village, CO, is seeking a Service Advisor Assistant to support a busy service department. You will greet customers, assist with check-in, and help keep the service drive welcoming and organized.

You will work with service advisors and technicians, update customers on status by phone or in person, open/close repair orders in the DMS, schedule appointments, and perform administrative follow-up to ensure a smooth rider experience.

Qualifications

  • Interest in motorcycles/powersports or automotive industry.
  • Strong communication skills and customer-first attitude.
  • Detail-oriented with good organizational habits.
  • Basic computer proficiency; experience with a DMS (CDK, DealerSocket) is helpful.

Responsibilities

  • Greet customers at service write-up and assist with check-in for motorcycle and powersports service appointments.
  • Communicate service status updates to customers via phone, email, or in person.
  • Open, track, and close repair orders with accuracy in our dealer management system.
  • Coordinate with technicians and parts department to keep work orders moving efficiently.
  • Schedule service appointments and manage the daily service board.
  • Assist with vehicle check-in and check-out, including mileage and condition notes.
  • Help maintain a clean, organized, and welcoming service drive.
  • Support service advisors with administrative tasks and follow-up calls.

Skills

Customer service
Communication skills
Detail-oriented
Team player
Computer proficiency
DMS experience

Education

Tools

CDK
DealerSocket

Job description

Service Advisor Assistant page is loaded## Service Advisor Assistantlocations: Fay Myerstime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-10003309**Job Description:****Location:** 9700 E Arapahoe Rd Greenwood Village, CO 80112**Employment Type:** Full Time, Tuesday - Saturday Schedule**Position Type:** Hourly + Commission**Pay Range:** $17-$18 Hourly**ABOUT THE ROLE**Fay Myers Motorcycle World is one of Colorado's premier powersports dealerships, and we're looking for an enthusiastic, customer-focused team member to support our busy service department. As a Service Advisor Assistant, you'll work side-by-side with our experienced service advisors to ensure every rider who walks through our doors has a smooth, professional experience - from check-in to pick-up.**WHAT YOU'LL DO*** Greet customers at service write-up and assist with check-in for motorcycle and powersports vehicle service appointments* Communicate service status updates to customers via phone, email, or in person* Open, track, and close repair orders with accuracy in our dealer management system* Coordinate with technicians and parts department to keep work orders moving efficiently* Schedule service appointments and manage the daily service board* Assist with vehicle check-in and check-out, including mileage and condition notes* Help maintain a clean, organized, and welcoming service drive* Support service advisors with administrative tasks and follow-up calls**WHAT WE'RE LOOKING FOR*** A genuine interest in motorcycles, powersports, or the automotive industry - riding experience is a plus* Strong communication skills and a customer-first attitude* Comfortable working in a fast-paced, team-oriented environment* Detail-oriented with good organizational habits* Basic computer proficiency; experience with a DMS (CDK, DealerSocket, etc.) is helpful but not required* Valid driver's license required; motorcycle endorsement required* Prior customer service, automotive, or dealership experience is a bonus - not a requirement**WHAT WE OFFER*** Competitive hourly pay with opportunities to grow into a full Service Advisor role* Health, dental, and vision insurance* Paid training and manufacturer certifications* A team culture built by riders, for riders* Stable schedule - Tuesday through Saturdaylocations: Fay Myerstime type: Full timeposted on: Posted 30+ Days Ago
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