Service Advisor Assistant

Schomp Automotive Group; Greenwood Village (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid training

Manufacturer certifications

Team of riders

Job summary

Fay Myers Motorcycle World in Greenwood Village, CO, is seeking a Service Advisor Assistant to support a busy service department. You will greet customers, assist with check-in, and help keep the service drive welcoming and organized.

You will work with service advisors and technicians, update customers on status by phone or in person, open/close repair orders in the DMS, schedule appointments, and perform administrative follow-up to ensure a smooth rider experience.

Qualifications

• Interest in motorcycles/powersports or automotive industry.
• Strong communication skills and customer-first attitude.
• Detail-oriented with good organizational habits.
• Basic computer proficiency; experience with a DMS (CDK, DealerSocket) is helpful.

Responsibilities

• Greet customers at service write-up and assist with check-in for motorcycle and powersports service appointments.
• Communicate service status updates to customers via phone, email, or in person.
• Open, track, and close repair orders with accuracy in our dealer management system.
• Coordinate with technicians and parts department to keep work orders moving efficiently.
• Schedule service appointments and manage the daily service board.
• Assist with vehicle check-in and check-out, including mileage and condition notes.
• Help maintain a clean, organized, and welcoming service drive.
• Support service advisors with administrative tasks and follow-up calls.

Skills

Customer service

Communication skills

Detail-oriented

Team player

Computer proficiency

DMS experience

Education

Tools

CDK

DealerSocket

Job description

Service Advisor Assistant page is loaded## Service Advisor Assistantlocations: Fay Myerstime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-10003309**Job Description:****Location:** 9700 E Arapahoe Rd Greenwood Village, CO 80112**Employment Type:** Full Time, Tuesday - Saturday Schedule**Position Type:** Hourly + Commission**Pay Range:** $17-$18 Hourly**ABOUT THE ROLE**Fay Myers Motorcycle World is one of Colorado's premier powersports dealerships, and we're looking for an enthusiastic, customer-focused team member to support our busy service department. As a Service Advisor Assistant, you'll work side-by-side with our experienced service advisors to ensure every rider who walks through our doors has a smooth, professional experience - from check-in to pick-up.**WHAT YOU'LL DO*** Greet customers at service write-up and assist with check-in for motorcycle and powersports vehicle service appointments* Communicate service status updates to customers via phone, email, or in person* Open, track, and close repair orders with accuracy in our dealer management system* Coordinate with technicians and parts department to keep work orders moving efficiently* Schedule service appointments and manage the daily service board* Assist with vehicle check-in and check-out, including mileage and condition notes* Help maintain a clean, organized, and welcoming service drive* Support service advisors with administrative tasks and follow-up calls**WHAT WE'RE LOOKING FOR*** A genuine interest in motorcycles, powersports, or the automotive industry - riding experience is a plus* Strong communication skills and a customer-first attitude* Comfortable working in a fast-paced, team-oriented environment* Detail-oriented with good organizational habits* Basic computer proficiency; experience with a DMS (CDK, DealerSocket, etc.) is helpful but not required* Valid driver's license required; motorcycle endorsement required* Prior customer service, automotive, or dealership experience is a bonus - not a requirement**WHAT WE OFFER*** Competitive hourly pay with opportunities to grow into a full Service Advisor role* Health, dental, and vision insurance* Paid training and manufacturer certifications* A team culture built by riders, for riders* Stable schedule - Tuesday through Saturdaylocations: Fay Myerstime type: Full timeposted on: Posted 30+ Days Ago