Service Advisor/ASM

Johnson City Ford; Johnson City (TN); On-site; USD 80,000 - 100,000; Full time

Job summary

Johnson City Ford, part of Hudson Automotive Group, is hiring Service Advisors. This role offers a competitive yearly earning potential of $80k-$100k+, flexible work schedules, and opportunities for career development. Candidates should have strong customer service experience and be proficient in CRM software.

Benefits

Medical, Dental, Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee development through training

Employee discounts on products & services

Flexible Work Schedule

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong emotional intelligence.

Skills

Customer Experience

Communication Skills

Emotional Intelligence

CRM Software Experience

Job description

Job Details

Job Location: Johnson City Ford - Johnson City, TN

Salary Range: Undisclosed

Description

$80k-$100k+ Yearly Earning Potential for Top Performers

Yearly Accrued PTO

Flexible Schedule

Internal Advancement Opportunities

Johnson City Ford,a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.

Why choose Johnson City Fordand Hudson Automotive Group?

Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)

Additional Manufacture Incentives/Bonuses

Company Provided Training and Career Development

Internal Advancement Opportunities

Flexible Work Schedule (5-day Work Week, Alternating Saturdays)

Previous Customer Service Experience Required

Previous Service/Sales Experience Preferred

CDK Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications:

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications