Service Advisor/ASM

Johnsoncitytoyota; Johnson City (TN); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking dynamic Service Advisors to join their award-winning service team. This role offers competitive compensation with yearly earning potential of $80k-$100k+ for top performers. Employees enjoy a flexible work schedule, internal advancement opportunities, and comprehensive benefits including medical, dental, and vision insurance. If you have a passion for customer service and want to grow in a supportive environment, this is the perfect opportunity to advance your career in the automotive industry.

Benefits

Medical, Dental, Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee Development Training

Employee Discounts

Qualifications

• Proven experience in customer service and guiding customers through the service process.
• Strong communication skills and emotional intelligence are essential.

Responsibilities

• Deliver exceptional customer service and guide customers through the service process.
• Utilize CRM software to manage customer interactions effectively.

Skills

Customer Service Experience

Communication Skills

Emotional Intelligence

CRM Software Experience

Job description

Job Details

Job Location: Johnson City Toyota - Johnson City, TN

Salary Range: Undisclosed

Job Shift: Day

Description

$80k-$100k+ Yearly Earning Potential for Top Performers

Yearly Accrued PTO

Flexible Schedule

Internal Advancement Opportunities

Johnson City Toyota, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family-owned & operated business proudly serving customers with all their automotive needs.

Why choose Johnson City Toyota and Hudson Automotive Group?

Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)

Additional Manufacturer Incentives/Bonuses

Company Provided Training and Career Development

Flexible Work Schedule (5-day Work Week, Alternating Saturdays)

Previous Customer Service Experience Required

Previous Service/Sales Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications:

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.