Service Advisor | All Experience Levels

Cmasvalleyvw; Lynchburg (VA); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Commission & bonuses

Paid training

Modern facilities

Team environment

Advancement opportunities

Job summary

Carter Myers Automotive is seeking a Service Advisor to greet customers, listen to concerns, and coordinate with technicians to ensure repairs are completed efficiently. The role focuses on delivering a positive service experience and building long-term customer relationships.

Experience in customer service is preferred; automotive knowledge is a plus but not required. Strong communication and organizational skills are essential for success in a fast-paced environment.

Qualifications

• Previous customer service experience preferred.
• Automotive experience is a plus but not required.
• Strong communication and relationship-building skills.

Responsibilities

• Greet customers and create a positive service experience
• Listen to customer concerns and recommend maintenance and repair services
• Communicate with technicians to ensure repairs are completed accurately and efficiently
• Keep customers informed throughout the service process
• Build trust and long-term customer relationships

Skills

Customer service

Communication

Multitasking

Positive attitude

Relationship building

Job description

Join the CMA Team at CDJR of Lynchburg

Are you passionate about customer service and the automotive industry? Whether you're an experienced Service Advisor or looking to start a rewarding new career, we want to hear from you.

CMA is seeking motivated, customer-focused professionals to join our growing service team.

Why CMA?

At Carter Myers Automotive, we invest in our people. We provide the training, support, and career opportunities needed to help you succeed, regardless of your experience level.

What We Offer

• Earning potential of $40,000–$75,000+
• Paid training and ongoing professional development
• Modern facilities and advanced technology
• Supportive team environment
• Opportunities for advancement within a growing organization

Requirements

What You'll Do

• Greet customers and create a positive service experience
• Listen to customer concerns and recommend maintenance and repair services
• Communicate with technicians to ensure repairs are completed accurately and efficiently
• Keep customers informed throughout the service process
• Build trust and long-term customer relationships

What We're Looking For

• Previous customer service experience preferred
• Automotive experience is a plus but not required
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to learn
• Strong organizational and problem-solving abilities

Compensation & Benefits

• Performance-based compensation with commission and bonus opportunities
• Earning potential of $40,000–$75,000+
• Paid training and career development
• Medical, Dental, and Vision Insurance
• Paid Time Off
• 401(k) and ESOP Retirement Plan
• Employee Vehicle Purchase Program