Service Advisor | $80k–$120k+, $3k Sign-On, Family-Owned

Marquardt of Barrington GMC; Barrington (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health Coverage

Retirement Plan

Paid Time Off

Work-Life Balance

Job summary

Marquardt of Barrington GMC in Barrington, IL is seeking a Service Advisor to join our established service team. You will warmly greet clients, assess vehicle concerns, and act as the liaison between customers and technicians to ensure accurate maintenance recommendations.

We offer an exceptional earning potential, a $3,000 sign-on bonus, comprehensive health and retirement plans, generous paid time off, and a balanced, supportive work environment that rewards experience and dedication.

Qualifications

• Previous experience as an Automotive Service Advisor.
• Strong interpersonal, active listening, and customer service skills.
• High energy, professional work ethic, and a collaborative team attitude.
• Valid driver’s license with a clean driving record.

Responsibilities

• Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the liaison between customers and service technicians.
• Consultative Selling: Clearly present multi-point inspection findings, diagnostic results, and required maintenance without high-pressure sales tactics.
• Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.
• Customer Retention: Build lasting relationships that turn first-time visitors into lifelong, loyal clients.

Skills

Automotive Service Advisor experience

Customer service orientation

Communication skills

Clean driving record

Job description

Marquardt of Barrington GMC in Barrington, IL is seeking a Service Advisor to join our established service team. You will warmly greet clients, assess vehicle concerns, and act as the liaison between customers and technicians to ensure accurate maintenance recommendations.

We offer an exceptional earning potential, a $3,000 sign-on bonus, comprehensive health and retirement plans, generous paid time off, and a balanced, supportive work environment that rewards experience and dedication.