Automotive Service Advisor

Marquardt of Barrington GMC; Barrington (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health Coverage

Retirement Plan

Paid Time Off

Work-Life Balance

Job summary

Marquardt of Barrington GMC in Barrington, IL is seeking a Service Advisor to join our established service team. You will warmly greet clients, assess vehicle concerns, and act as the liaison between customers and technicians to ensure accurate maintenance recommendations.

We offer an exceptional earning potential, a $3,000 sign-on bonus, comprehensive health and retirement plans, generous paid time off, and a balanced, supportive work environment that rewards experience and dedication.

Qualifications

• Previous experience as an Automotive Service Advisor.
• Strong interpersonal, active listening, and customer service skills.
• High energy, professional work ethic, and a collaborative team attitude.
• Valid driver’s license with a clean driving record.

Responsibilities

• Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the liaison between customers and service technicians.
• Consultative Selling: Clearly present multi-point inspection findings, diagnostic results, and required maintenance without high-pressure sales tactics.
• Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.
• Customer Retention: Build lasting relationships that turn first-time visitors into lifelong, loyal clients.

Skills

Automotive Service Advisor experience

Customer service orientation

Communication skills

Clean driving record

Job description

Marquardt of Barrington – Barrington, IL

Marquardt of Barrington

Family-owned and operated since 1950, Marquardt of Barrington is an award-winning GMC dealership serving the Chicagoland area. For over seven decades, our success has been built on honesty, transparency, and a genuine commitment to our team. We provide a clean, modern, state-of-the-art facility and a low-drama, supportive environment where your experience is valued and rewarded.

Because our team members tend to stay with us long-term, openings in our service department are rare. We are currently seeking a customer-focused, high-energy Service Advisor to join our established service team.

Why Join Our Team?

• Exceptional Industry Compensation: Realistic earning potential between $80,000 and $120,000+ per year, paired with a $3,000 Sign-On Bonus.

• Unmatched Stability & Retention: We prioritize team culture and employee longevity. You’re treated like family, not a number.

• Modern & Supported Environment: Work in a well-equipped, efficient shop with leadership actively managing daily workflow to ensure your success.

• Continuous Growth: We provide ongoing training and modern tools to help you maximize your sales, earnings, and professional career path.

Key Responsibilities

• Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the trusted liaison between customers and service technicians.

• Consultative Selling: Clearly present multi-point inspection findings, diagnostic results, and required maintenance without high-pressure sales tactics.

• Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.

• Customer Retention: Build lasting relationships that turn first-time visitors into lifelong, loyal clients.

Qualifications

• Required: Previous experience as an Automotive Service Advisor.

• Communication Skills: Strong interpersonal, active listening, and customer service skills.

• Drive & Mindset: High energy, professional work ethic, and a collaborative team attitude.

• Licensing: Valid driver’s license with a clean driving record.

Benefits & Perks

• Health Coverage: Comprehensive Medical, Dental, and Vision plans.

• Retirement Plan: 401(k) retirement savings plan to support your long-term goals.

• Paid Time Off: Generous accrued paid vacation and sick leave.

• Work-Life Balance: Structured schedule in a supportive dealership setting.