Service Advisor

AutoSavvy; Woods Cross (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA match

TeleDoc

Pharmacy discount

Life insurance

Pet insurance

Gym discounts

Employee vehicle purchase program

Volunteer PTO

Job summary

AutoSavvy in Woods Cross, Utah, seeks an Automotive Service Advisor to greet customers, capture vehicle concerns, and write repair orders for technicians. You will provide accurate estimates and guide customers from check-in to vehicle delivery in a fast-paced service department.

The role requires at least 1 year of relevant experience, CDK familiarity, and excellent communication skills. Weekday hours, competitive hourly pay, and a comprehensive benefits package are offered.

Qualifications

• 1+ year of Automotive Service Advisor or Service Writer experience preferred.
• Experience with CDK (Dealer Management System) required.
• Strong understanding of automotive repair and maintenance.
• Excellent communication and customer service skills.
• Ability to multitask and manage multiple repair orders.
• Detail-oriented with strong problem-solving skills.
• Professional, reliable, and team-oriented.
• Self-motivated with a desire to grow in the automotive industry.

Responsibilities

• Greet every customer promptly with a professional and welcoming attitude.
• Verify and update customer information (phone, email, etc.).
• Accurately gather and document vehicle concerns.
• Write clear, detailed repair orders for technicians.
• Perform a visual inspection of vehicles and document condition.
• Communicate effectively with technicians regarding repairs.
• Provide accurate estimates and explain recommended services.
• Ensure all work aligns with warranty and company guidelines.
• Maintain consistent communication with customers throughout the repair process.
• Build strong relationships to encourage repeat and referral business.
• Maintain high customer satisfaction scores.
• Keep work area clean and organized.
• Follow all company policies, procedures, and service processes.

Skills

Automotive service experience

CDK experience

Customer service

Communication skills

Multitasking

Attention to detail

Tools

CDK

Job description

Automotive Service Advisor – Monday–Friday – $22+AutoSavvyAutoSavvy is the nation’s largest and fastest-growing retailer of branded title vehicles, with 20+ locations across 9 states and over 100,000 vehicles sold. We’re redefining the used car industry with an unbeatable product value offering.Recognized on the Inc. 5000 list four years in a row, we offer strong career growth, promote from within, and providing industry-leading benefits.Automotive Service AdvisorPosition OverviewWe are seeking a customer-focused Automotive Service Advisor to join our team. In this role, you will be the primary point of contact for customers, ensuring a smooth service experience from check-in to vehicle delivery. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Pay & Schedule$22+ per hour (starting range)Monday–Friday schedule (no weekends)8:00 AM – 5:00 PMWhat You’ll Do (Key Responsibilities)Greet every customer promptly with a professional and welcoming attitudeVerify and update customer information (phone, email, etc.)Accurately gather and document vehicle concernsWrite clear, detailed repair orders for techniciansPerform a visual inspection of vehicles and document conditionCommunicate effectively with technicians regarding repairsProvide accurate estimates and explain recommended servicesEnsure all work aligns with warranty and company guidelinesMaintain consistent communication with customers throughout the repair processResolve customer concerns quickly and professionallyBuild strong relationships to encourage repeat and referral businessMaintain high customer satisfaction scoresKeep work area clean and organizedFollow all company policies, procedures, and service processesQualifications1+ year of Automotive Service Advisor or Service Writer experience preferredExperience with CDK (Dealer Management System) requiredStrong understanding of automotive repair and maintenanceExcellent communication and customer service skillsAbility to multitask and manage multiple repair ordersDetail-oriented with strong problem-solving skillsProfessional, reliable, and team-orientedSelf-motivated with a desire to grow in the automotive industrySkills & AbilitiesAbility to adapt in a fast-paced, high-volume environmentStrong organizational and time management skillsConfident handling customer concerns and conflict resolutionEnergetic, outgoing personality with a customer-first mindsetRequirementsValid driver’s license with acceptable driving recordAbility to pass a background checkAuthorized to work in the United StatesRequirement of Multi-Factor Authentication apps on cell phoneBenefits:Comprehensive Benefits: Medical, Dental, and Vision coverage, HSA match, TelaDoc, Pharmacy Discount Programs, and Employer paid Life InsuranceEmployee Assistance Program: Free of charge for personal uses such as support and general resourcesAdditional Perks: Pet Insurance, Gym Discounts, and an Employee Vehicle Purchase Program, Volunteer PTO ProgramRetirement Savings: Employer matching contributionsPaid Time Off: Among the best PTO policies in the industryPaid Holidays: 7 Major HolidaysPhysical RequirementsMust be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.Must be able to carry and transport up to 25 pounds up to 60 feet.Requires sitting for extended periods of time.Requires standing for periods of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling.Requires excellent visual acuity and manual dexterity. Must be able to type for extended periods of time.Requires being able to hear and speak with others in-person or on the phone.Work EnvironmentWorking onsite, indoors and outdoors in various weather conditionsApply TodayIf you have experience as a Service Advisor, Automotive Service Writer, this is a great opportunity to grow your career in a stable, team-oriented environment with no weekend work.AutoSavvy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.All offers of employment at AutoSavvy are contingent upon clear results of a thorough background check and motor vehicle report (MVR). Background checks and MVRs will be conducted on all final candidates offered employment. AutoSavvy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.TAG6