Service Advisor

Suntrup Automotive Group; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401K Plan

Paid Time Off

Career Development

Employee Discounts

Job summary

Suntrup Automotive Group is seeking a Service Advisor to ensure exceptional customer experiences in St. Louis, MO. As the first point of contact for customers, you'll guide them through the repair process with transparency and care.

Join a team that values long-term relationships and offers competitive benefits such as medical insurance, a 401K plan, and career development opportunities. Your role includes overseeing the service lane and effectively communicating with customers about their

Qualifications

• At least one year as an automotive Service Advisor in the last 5 years.
• Strong communication and time management skills.
• Professional appearance and demeanor.

Responsibilities

• Oversee the service lane to ensure prompt, courteous, and effective service.
• Provide concierge-level support for customer inquiries.
• Communicate repairs, costs, and timelines clearly and professionally.

Skills

Communication skills

Time management

Customer focus

Job description

Join to apply for the Service Advisor role at Suntrup Automotive Group

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Join to apply for the Service Advisor role at Suntrup Automotive Group

Service AdvisorJoin a team that values exceptional customer experiences and long-term relationships!

As a Service Advisor, you are our customers' first point of contact in the service lane, playing a key role in their experience. You'll guide them through the repair process, ensuring transparency, efficiency, and top-tier customer care. From greeting vehicle owners to coordinating technician schedules and explaining service recommendations, you’ll be a knowledgeable and trusted advisor.

Why Join Suntrup Automotive Group?

At Suntrup Automotive Group, we believe happy employees make happy customers. We are committed to creating a supportive, rewarding work environment where team members can grow and succeed. We promise to continue delivering the exceptional service and value that our community has come to expect.

What We Offer:

Medical & Dental Insurance401K PlanPaid Time Off & VacationGrowth Opportunities & Career DevelopmentPaid TrainingEmployee Vehicle Purchase PlansFamily-Owned & Operated EnvironmentLong-Term Job SecurityHealth & Wellness ProgramsDiscounts on Products & Services

Key Responsibilities:

Oversee the service lane to ensure customers receive prompt, courteous, and effective service.Own the customer experience by going the extra mile to create a lasting, positive impression.Provide concierge-level support for customer inquiries, whether in-person or over the phone.Communicate repairs, costs, and timelines clearly and professionally.

What We’re Looking For:

At least one year as an automotive Service Advisor in the last 5 years.

Strong communication and time management skills, customer-focused personalityAbility to manage multiple priorities in a fast-paced environmentProfessional appearance and demeanorValid driver’s license with a clean recordWillingness to undergo a pre-employment background check & drug screening

If you're ready to build a rewarding career with a dealership that values integrity, teamwork, and customer satisfaction, apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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