Service Advisor

RECHTIEN INTERNATIONAL TRUCKS INC; South Carolina; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Vacation & personal days

401(k) with company match

Paid training

Growth opportunities

Job summary

Carolina International Trucks is seeking an experienced Service Writer (Advisor) for our Charleston, SC location. The role focuses on diagnosing truck issues, preparing repair estimates, and issuing repair orders while maintaining strong customer rapport and clear communication.

This full-time clerical position offers a Monday-Friday schedule, weekly pay, paid holidays, vacation, personal days, and a 401(k) with company match.

Qualifications

• Experience diagnosing truck problems and creating repair estimates.
• Ability to prepare repair orders and explain estimates to customers.
• Strong focus on customer rapport and obtaining approvals.

Responsibilities

• Identify truck problems and required services based on customer descriptions and inspections.
• Develop repair estimates and prepare repair orders (RO).
• Explain estimates to customers and obtain approval; collect contact information and answer questions.

Skills

Customer service

Communication

Tools

CDK/ADP Dealer System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Charleston, SC, US

5 days ago Requisition ID: 1345

Carolina International Trucks is seeking experienced and dependable Service Writer (Advisor) to join our team at our Charleston location.

Position Summary:

• Can ascertain truck problems and services required as per customer's description of issue; able to conduct inspection;
  • Develops estimates; prepares repair orders (RO);
  • Maintains customer rapport by explaining estimates and expected return of truck; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns;
  • Semi-monthly Salary paid with monthly bonus;
  • Experienced with the CDK (ADP) Dealer System is a Plus, but we will train;
  • Highly motivated with a “can do” attitude.;
  • Position is Full Time, Monday-Friday

Why Work with Carolina International Trucks?

• Weekly pay
• Paid holidays, vacation, and personal days
• 401(k) with company match
• Multiple incentive plans in addition to base pay
• Paid training and ongoing development
• Stable employment with a well-established company
• Clear paths for growth and advancement

At Carolina International Trucks, our commitment to excellence has grown our company to 6 locations in South Carolina. With locations in Columbia, Charleston, Conway Florence, Greenville, and Greer, we have a presence covering the entire state to give our customers unmatched customer service. We look forward to providing the same great service to you as a valued member of Carolina International Trucks Team.

Carolina International Trucks is an equal-opportunity employer and values diversity. We encourage all qualified candidates to apply.