Service Advisor

America's CAR-MART, Inc.; Sedalia (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Career Path Opportunities for advance

Job summary

America's Car-Mart, Inc. is seeking a dynamic Service Advisor to join our friendly team. If you have automotive service experience, strong customer service skills, and a passion for creating positive experiences, we want to hear from you.

As part of our team, you will interact with diverse customers, showcase your creativity, and contribute to our success. As a Service Advisor, you will determine repair needs, estimate costs, supervise technicians, and ensure timely shop operations while

Responsibilities

• Determine repairs by road test and inspection.
• Estimate repair costs and work within budget.
• Maintain a repair log with parts and labor costs.
• Review tickets and invoices for timely payment.
• Supervise the mechanic.
• Source parts online or from vendors.
• Communicate repair issues with manager and customers.
• Inspect new inventory vehicles.
• Compare shops to minimize costs and protect interests.
• Perform other duties as assigned by manager.
• Follow policies and support ethics and mission.
• Maintain daily attendance to complete duties.

Job description

Description

America's Car-Mart is seeking a dynamic and self-motivated Service Advisor to join our friendly team. If you have previous experience in automotive service, excellent customer service skills, and a passion for creating positive customer experiences, we want to hear from you. As a part of our team, you will have the opportunity to interact with diverse customers, showcase your creativity, and contribute to our success. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Job Details

Compensation

Hourly

Duties And Responsibilities

• Determines need for repairs by road test, by use of mechanical testing devices, by questioning customer about vehicle's performance, or by visual inspection of vehicle.
• Estimates cost of repair and works within budget.
• Maintains a detailed repair log with costs of parts and labor for repaired vehicles.
• Reviews work tickets and turns in invoices to Office Manager to ensure payment in a timely manner.
• Directly supervise the mechanic.
• Shop for parts online or local vendors.
• Communicates repair issues with Manager and customers.
• Inspects new inventory vehicles.
• Compares shops to find the lowest repair costs, protects company interests.
• Other duties and responsibilities as assigned by your direct manager.
• Follow company policies and procedures and support company mission, vision, values, and standards of ethics.
• Daily attendance required to ensure all duties are completed in a timely fashion.

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off
• Career Path Opportunities for advancement

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.