Service Advisor

Pete's RV Center; Schererville (IN); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company match

Paid holidays & paid time off

Paid uniform service

On-the-job training

Advancement and relocation opportunit

Job summary

Pete’s RV Center in Indiana is seeking a high-performing Service Advisor who can drive revenue through service recommendations, manage the repair process from start to finish, and deliver an exceptional customer experience.

This is a sales-driven, full-time role with aggressive performance-based pay, unlimited earning potential, and a strong focus on upselling, customer satisfaction, and efficient workflow.

Qualifications

• Proven ability or desire to sell in a service environment.
• Strong communication, negotiation, and closing skills.
• Ability to handle multiple customers and jobs simultaneously.
• High level of organization and attention to detail.
• Confidence working in a commission/performance-based role.
• Professional, outgoing, and customer-focused personality.
• Strong problem-solving ability under pressure.
• Proficiency with computer systems and dealership software.
• Valid driver’s license with clean driving record.

Responsibilities

• Drive revenue through service recommendations.
• Manage customer relationships throughout the repair process.
• Own the repair process from start to finish.
• Write accurate and complete Repair Orders (ROs).
• Present and sell recommended services and repairs.
• Provide clear explanations of work, pricing, and timelines.
• Upsell additional services based on inspections and history.
• Monitor repair progress and communicate with customers.

Skills

Sales skills

Customer service

Communication

Closing skills

Organization

Computer skills

Dealership software

Driver's license

Tools

CRM software

Job description

Service Advisor – High Earnings Potential ($55K–$80K+) | Hourly + Performance Pay

Turn your customer service skills into a high-earning career.

Join a high-volume, fast-paced service department where your ability to sell, communicate, and manage workflow directly drives your income.

Schedule: Full-Time | Saturday Availability Required

Compensation & Earning Potential

• $55,000 – $80,000+ annually
• Hourly pay + aggressive performance-based incentives (WPI)

Unlimited earning potential based performance
The more you sell, manage, and deliver—the more you earn
Top performers thrive in this high-volume environment

About the Role

Pete’s RV Center is seeking a high-performing Service Advisor who can control the drive, maximize repair orders, and deliver an exceptional customer experience. This position will also assist with Internal Service Advisor tasks.

This is not an order-taking role—this is a sales-driven position where you are responsible for:

• Driving revenue through service recommendations
• Managing customer relationships
• Owning the repair process from start to finish

This Role is Perfect For Someone Who:

• Thrives in a sales-driven, performance-based environment
• Is confident recommending and selling services
• Wants to maximize income based on performance
• Can handle a high-volume workload without losing attention to detail
• Takes ownership of results and customer experience

Key Responsibilities

• control daily workflow
• Write accurate and complete Repair Orders (ROs)
• Present and sell recommended services and repairs
• Provide clear, confident explanations of work, pricing, and timelines
• Upsell additional services based on inspections and service history
• Monitor repair progress and proactively communicate with customers
• Secure approvals and close sales opportunities effectively
• Ensure all work is properly documented and completed
• Resolve customer concerns and maintain top-tier CSI scores
• Continuously improve product knowledge and selling skills

What We’re Looking For

• Proven ability or desire to sell in a service environment
• Strong communication, negotiation, and closing skills
• Ability to handle multiple customers and jobs simultaneously
• High level of organization and attention to detail
• Confidence working in a commission/performance-based role
• Professional, outgoing, and customer-focused personality
• Strong problem-solving ability under pressure
• Proficiency with computer systems and dealership software
• Valid driver’s license with clean driving record

Automotive, RV, or Service Advisor experience is a plus—but we will train the right motivated, sales-driven candidate.

Physical & Work Requirements

• Ability to work in a fast-paced, high-demand service environment
• Frequent communication with customers and internal teams
• Ability to multitask and stay organized under pressure
• Work outside for periods of time to assist with unit deliveries

Why Join Pete’s RV?

• Aggressive, performance-based pay structure
• High-volume shop with consistent earning opportunities
• Opportunity to build a high-income career
• Work with a strong, experienced team
• Ongoing training and development
• Advancement opportunities within a growing company

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid holidays & paid time off
• Paid uniform service
• On-the-job training
• Advancement and relocation opportunities

About Pete’s RV

Pete’s RV Center is a family-owned business that has been helping families enjoy the outdoors since 1952. We are a high-volume, high-performing RV dealership group across New England, the Mid-Atlantic, and Indiana, and we continue to grow across multiple states.

We foster a team-driven, results-oriented culture where employees are valued and rewarded for their contributions.