Service Advisor

Richfield-Bloomington-Honda; Richfield (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance with a low premium

Dental and Vision insurance

Life Insurance (employee, spouse and <

Job summary

Richfield Bloomington Honda in Richfield, MN is seeking service-oriented professionals to join our team in the service lane. You will greet customers, listen to concerns, assess service needs, and coordinate with technicians to ensure smooth repairs and a world-class experience.

The role requires multitasking in a fast-paced environment, maintaining a professional appearance, and upholding our safety standards.

Qualifications

• Team oriented, collaborates well with others.
• Professional personal appearance and conduct.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Valid driver's license with a good driving record.
• Pre-employment background check, drug test and driving record check required.

Responsibilities

• Greet customers as they arrive in the service lane and assess their needs.
• Conduct vehicle inspections and reference service records to identify maintenance needs.
• Explain recommended services and safety or performance benefits to customers.
• Identify opportunities for additional services based on vehicle condition.
• Keep customers informed of progress and delays throughout the service process.
• Collaborate with service technicians and managers to ensure smooth operations.

Skills

Team oriented

Professional appearance

Multitask

Valid driver's license

Background/drug screening

Job description

Richfield Bloomington Honda located in Richfield, MN, is currently seeking business professionals with a positive attitude, strong work ethic and desire to be part of a growing team. Schedule may include days, evenings and weekends.

RESPONSIBILITIES

• Greet customers as they arrive in the service lane, listen to their concerns, and assess their service needs.
• Conduct vehicle inspections and consult service records to identify maintenance needs and recommend appropriate services based on manufacturer guidelines and customer preferences.
• Explain recommended services to customers, including the importance of maintenance tasks and any potential safety or performance benefits.
• Identify opportunities for additional services, such as fluid flushes, tire rotations, or filter replacements, based on vehicle condition and maintenance history.
• Keep customers informed of service progress, delays, or additional recommendations throughout the service process.
• Work closely with service technicians, service managers, and other team members to ensure smooth service operations and exceptional customer experiences.

QUALIFICATIONS

• Team oriented
• Professional personal appearance
• Ability to multitask and meet deadlines in fast-paced work environment
• Valid driver's license with good driving record
• Pre-employment background check, pre-employment drug test and driving record check will be required

BENEFITS

• Competitive compensation
• Medical insurance with a low premium and $200.00 deductible
• Dental and Vision insurance
• Life Insurance (employee, spouse and children) plus
• 401K, with company contribution of $50.00 a week
• Time-off benefits: Vacation, PTO, holidays, bereavement, jury duty
• Tuition Reimbursement
• Bonus Programs
• Employee Assistance Programs

ABOUT RICHFIELD BLOOMINGTON HONDA

We offer a professional environment and ongoing training and growth. This is a place where your future success is truly a result of your own efforts and achievements. We cultivate a winning team spirit and promote passion for quality work. Our Employees are the driving force behind our success. Each one is committed to delivering a world class experience every day.

OUR CORE VALUES

Humbly Confident, Passionately Driven, Sincere Desire to Help Others,

Uncompromising Integrity

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility.