Service Advisor

Tom Wood Automotive; Richfield (MN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

Dental and Vision insurance

Life Insurance (employee, spouse and孩子

401K with company contribution

Job summary

Richfield Bloomington Honda in Richfield, MN, seeks service-minded professionals to join a growing team. The role involves greeting customers, assessing service needs, and collaborating with technicians to deliver a world-class experience.

Schedule may include days, evenings and weekends. We offer competitive compensation, medical, dental, vision, 401K, and ongoing training.

Qualifications

• Must be able to multitask and meet deadlines in a fast-paced environment.
• Valid driver’s license with a clean driving record.
• Pre-employment background check, pre-employment drug test and driving record check required.
• Professional appearance and team-oriented mindset.

Responsibilities

• Greet customers as they arrive in the service lane, listen to concerns, and assess service needs.
• Conduct vehicle inspections and review service records to identify maintenance needs and appropriate services.
• Explain recommended services and their safety or performance benefits to customers.
• Identify opportunities for additional services based on vehicle condition and maintenance history.
• Keep customers informed of service progress, delays, or additional recommendations throughout the service process.
• Work closely with service technicians, service managers, and teammates to ensure smooth service operations and exceptional customer experiences.

Skills

Team oriented

Professional appearance

Multitasking

Valid driver’s license

Background check

Job description

Richfield Bloomington Honda located in Richfield, MN, is currently seeking business professionals with a positive attitude, strong work ethic and desire to be part of a growing team. Schedule may include days, evenings and weekends.

RESPONSIBILITIES

• Greet customers as they arrive in the service lane, listen to their concerns, and assess their service needs.
• Conduct vehicle inspections and consult service records to identify maintenance needs and recommend appropriate services based on manufacturer guidelines and customer preferences.
• Explain recommended services to customers, including the importance of maintenance tasks and any potential safety or performance benefits.
• Identify opportunities for additional services, such as fluid flushes, tire rotations, or filter replacements, based on vehicle condition and maintenance history.
• Keep customers informed of service progress, delays, or additional recommendations throughout the service process.
• Work closely with service technicians, service managers, and other team members to ensure smooth service operations and exceptional customer experiences.

QUALIFICATIONS

• Team oriented
• Professional personal appearance
• Ability to multitask and meet deadlines in fast-paced work environment
• Valid driver's license with good driving record
• Pre-employment background check, pre-employment drug test and driving record check will be required

Benefits

• Competitive compensation
• Medical insurance with a low premium and $200.00 deductible
• Dental and Vision insurance
• Life Insurance (employee, spouse and children) plus
• 401K, with company contribution of $50.00 a week
• Time-off benefits: Vacation, PTO, holidays, bereavement, jury duty
• Tuition Reimbursement
• Bonus Programs
• Employee Assistance Programs

About Richfield Bloomington Honda

We offer a professional environment and ongoing training and growth. This is a place where your future success is truly a result of your own efforts and achievements. We cultivate a winning team spirit and promote passion for quality work. Our Employees are the driving force behind our success. Each one is committed to delivering a world class experience every day. Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility.