Service Advisor

Findlay Hyundai Prescott; Prescott (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Findlay Hyundai Prescott in Prescott, AZ is seeking a dedicated customer service professional to join our automotive team. You will greet customers promptly, collect vehicle information, and provide exceptional service while communicating progress and explanations of work performed and charges to customers.

Ideal candidates demonstrate a proven record of customer satisfaction, prior customer service experience, high energy, and a commitment to building a long-term career with a growing

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Explain all completed work and charges to customers.

Job description

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Benefits:

• Great working environment
• Paid Training
• Medical
• Dentaland Vision insurance
• 401K

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity