Service Advisor

Findlay Volvo Cars Las Vegas; Prescott (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical insurance

Dental and Vision insurance

401K

Job summary

Findlay Volvo Cars Las Vegas is seeking a dedicated customer service professional to greet customers, gather vehicle information, and provide outstanding service. You will report symptoms, monitor progress, and clearly explain all work and charges to customers.

The role emphasizes a high-energy, customer-focused approach, with opportunities for long-term growth within a leading Southwest auto group and a comprehensive benefits package.

Qualifications

• Proven record of delivering exceptional customer satisfaction.
• Previous customer service experience required.
• Above average energy level.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Integrity

Energy

Job description

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Benefits:

• Great working environment
• Paid Training
• Medical
• Dentaland Vision insurance
• 401K

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity