Service Advisor

Dormont Manufacturing Co; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Wellness Programs

Job summary

Doral Subaru, part of the Lithia & Driveway family, seeks a motivated Service Advisor in Miami. This role emphasizes delivering excellent customer service and requires 2–3 years of experience in automotive service. You'll work closely with customers and technicians, ensuring vehicle services are clear and effective.

Join a supportive team and enjoy competitive pay with benefits including medical, dental, and wellness programs. High School graduation and a valid driver’s license are required. Drive your career forward with us!

Qualifications

• 2–3 years of Automotive Service Advisor experience.
• Knowledge of vehicle mechanical and technical concepts.
• Valid Driver’s License with an acceptable driving record.

Responsibilities

• Deliver attentive and professional customer service.
• Communicate effectively with customers regarding vehicle status.
• Partner with technicians to identify vehicle issues.

Skills

Customer service

Communication

Automotive knowledge

Computer proficiency

Attention to detail

Education

High School graduate or equivalent

Job description

Dealership:

L0533 Subaru of North Miami

DORAL Subaru Where Service Meets Excellence

“Driven by Service. Powered by People.”

Are you ready to accelerate your career with a world-class brand? Doral Subaru, proudly part of the Lithia & Driveway family of dealerships, is seeking a motivated and experienced Service Advisor to join our fast-paced, customer-focused team. If you thrive on delivering exceptional customer service and enjoy building lasting relationships, we want to hear from you! This is an exciting opportunity to grow with a Fortune 500 company, represent a luxury brand, and achieve your personal and professional goals.

What You’ll Do

• Deliver attentive and professional customer service.
• Communicate effectively with customers regarding vehicle status, service needs, and recommendations.
• Partner with technicians to identify vehicle issues and present solutions.
• Introduce appropriate maintenance programs tailored to customer needs.
• Build and maintain strong, long-term customer relationships.
• Represent Acura’s commitment to excellence with a polished and professional demeanor.
• Enjoy being part of a fun and supportive team!

What We’re Looking For

• 2–3 years of Automotive Service Advisor experience.
• Strong active listening and communication skills.
• Knowledge of vehicle mechanical and technical concepts.
• Computer proficiency.
• High attention to detail and organizational skills.
• A polished, professional appearance and team-oriented mindset.
• Valid Driver’s License with an acceptable driving record.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Doral Acura, we’re more than a dealership – we’re a family. Join us and drive your career forward today!

Lithia & Driveway is an equal opportunity employer and a drug‑free workplace. A criminal history background check and pre‑employment drug screen will be conducted on the final candidate prior to beginning employment.